Our trip was a Groupon offer but even at this price it was awful. Having arrived a little early we had to leave our luggage with the porter. This was after paying the £20 to leave our car in their car park. A cost we had not been advised of. When we got our key card a little later on... More

Stayed at the hotel for one night and left acutely disappointed and depressed. Good points first- the room was big. Bad points- parking is hideously expensive and valet parking is slow. No-one tries to help you with bags. At the front desk they pre-authorised my card and stamped my room key to say I could charge to my room (?).... More

We have stayed here a few times before and each time it gets worse, but this will definately be our last. Some of the more expensive rooms are really quite nice with nice views, but for their standard rooms £109 per night , they are in a very bad state of repair. Dirty, peeling wallpaper, grubby and old. Definately not... More

I stayed her last year and again this year. I had thought the hotel might have improved as it had been taken over. Sadly there has been no improvement . My room was on the 4th floor but had a 300 room number. Finding my room was a nightmare, no decent directions and miles from the lift. Do not go... More

We have just returned from a wonderful four days at the Royal Bath Hotel, Bournemouth. The hotel is in a fantastic location and set in beautiful grounds on the seafront. We have nothing but praise for the staff there. On arriving we were met by Gary who went out of his way to help us with our luggage ,advised us... More

We paid £200 for a 3 night weekend b&b stay in May through Avios. It was booked 3 months ago and I was really worried when I read some of the reviews before we travelled, but on the whole I felt we had value for money. Check in: Truly appalling service. I didn't realise check in was 3 pm (my... More

In 2009 I gave my review of the Royal Bath the title "Faded Glory" and with the change of management I cant see that it will ever recover the style and character that the building and location deserve. There has been a change in the client market that the Royal Bath is targetting. The guests are still overwhelmingly white and... More

Unfortunately I had to stay here a second time, a year on from the first due to a conference. In order to try for a better experience than last year I booked a suite. -- I should not have bothered. It was on the third floor, -- no lift, it had been boarded up for months. -- No staff to... More

This used to be a beautiful hotel owned by DeVere, now a run down heap by Britannia. The staff did not have a clue, were rude and unhelpful. Could not access our room by lift-only by many stairs and no offer of help. The garden is so beautiful and location perfect-but the whole hotel needs a major refurb and a... More