Stayed here for 5 days in may. The reception, bar and dining area are all super flash with up to date decor and furnishings, however as soon as you leave the front of house, you step back in time to something akin of Fawlty Towers era. The stair carpets are threadbare on some of the steps which in my opinion... More

Visited with a party of 70 for a Ladies Festival on 4th May. We upgraded our room to their premier grade and it is well worth doing this as the room was huge with a light airy and modern feel. The bed was nice and firm and the bathroom excellently fitted out (room 280) with a shower and a bath.... More

We were due to stay for 2 nights having booked through a voucher deal. £80 for 2 people for 2 nights. It definitely was too good to be true. The reception is quite modern looking and gives you a false sense of security. It was not a sign of things to come. The lift is cramped and can only just... More

This is by far the worse hotel we have visited in many years of taking short breaks. The first room we were allocated was small, miss-mash of furniture, stains on carpet & had a bad smell. We were offered another room, but that was also poor. The photo's on the website do not reflect the rooms.It was so bad we... More

We were given a 2 night break as a present from our daughter and having read previous reviews decided in advance to pay for £20 per night room upgarade. We also booked and additional night it being Bank Holiday weekend, at an oncost of £119. The staff were superb from reception to room service to the restaurant. Having previously stayed... More

Great location - easy to find and good for both the town and beach. The lobby area of the hotel is lovely, clean, comfortable and modern. The staff on reception were friendly and very helpful. We were told on check in that there was an event that night which may mean a bit of noise, and asked if this was... More

Very good value and excellent staff. Its a shame that few UK staff are able to meet the standards of this good hotel.Very quiet enviroment.Excellent meals.

We spent a great weekend here. It was a Ladies Festival so there were 150 of us but the staff were good, the service great and the food was not just excellent quality, it was good value. Yes the bedrooms are a little dated and could do with some updating, yes the carpets could do with some replacemnt in the... More

Hotel a bit tired. We paid for "premier" accommodation but were initially checked into a dull and dingy room which we assumed / hoped could not be correct. Front desk apologised and moved us to a better room which had been redecorated to some degree but disappointingly the job appeared unfinished.... newish wallpaper; bathroom good .... but the carpets and... More