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All 73 Bournemouth hotels

BEST WESTERN Hotel Royale

3.0 of 5
Gervis Road, Bournemouth BH1 3EQ, England (Formerly Best Western Anglo Swiss Hotel)
Hotel amenities
BEST WESTERN Hotel Royale
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78%
Ranked #14 of 73 hotels in Bournemouth
Most recent review
5 of 5 stars Reviewed 13 June 2013
Julia C Cabrieres, France
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472 reviews from our community

Traveller rating
    214
    146
    53
    38
    21
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Families
103
 
Couples
152
 
Solo
24
 
Business
65
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cabrieres, France
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

What a lovely surprise. The place was buzzing and the weather was great.....yes really!!! We stayed 6 days and ate really good breakfasts from a buffet and ate twice in the restaurant. The service was very friendly and helpful and the German waiter was extremely efficient. The room was as clean as we have ever experienced and the whole staff... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 June 2013 NEW

I stayed at the Hotel Royale for 4 days with business colleagues and have to say the rooms, the staff and the food were all superb. We were persuaded to eat in and certainly did not regret it. Loved the Pork Belly and the Sticky Toffee Pudding! Breakfast was a real treat with a big selection of fruit, pastries and... More

Was this review helpful? Yes 1
Aberdeen, United Kingdom
Top Contributor
52 reviews 52 reviews
37 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 10 June 2013

This hotel is well presented from the downstairs but creaking floorboards, bathroom noises from rooms above/below is TERRIBLE. Our stay was 8 days that was more than enough for me. Our room (113)smelt terrible from the second we entered it. On complaining the receptionist straight away without getting the details said sorry but it was impossible to change rooms (until... More

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See 6 more reviews by WeHatePoorService for Bournemouth
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review
12 June 2013

Wehatepoorservice I am so very sorry that you had such a disappointing stay. I can't help feeling deep regret that you didn't bring this matter to the attention of my management staff during your 8 days who I am absolutely sure would have been able to not only put the matter right. It is just so frustrating for me when... More

Uxbridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 June 2013

We have just returned from a weekend Golf break as a party of 9. The staff could not have been more welcoming and helpful. The manager went out of his way to help us with where to visit, bringing an iron to our room and taking our food menu options in the bar. The food was delicious and we would... More

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review
12 June 2013

KeithE Thank you so very much for the wonderful review which we all really did appreciate. It was an absolute pleasure having you stay and your comments about the food made the kitchen staffs' day! It is so nice to be appreciated and even better when someone generously takes the time to comment in the public domain. A huge thank... More

Flackwell Heath, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 June 2013

Visited during Half term week 28th May and again the service and hotel were fantastic and the staff cannot do enough for you. I cannot fault this hotel. For many years I have stayed at The Royal Bath and the High Cliff Marriott, but now that we have had a few successful stays in this Hotel we will be back... More

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review
12 June 2013

KAustin26 Thank you so much for both revisiting us and also for your most generous review which the entire staff really did appreciate. We loved having you and the family stay with us and very much look forward to your next visit. Thank you for making our day! Yours sincerely Michael Katzler Managing Director More

Norwich, United Kingdom
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 10 June 2013

A bit tricky, this one, as there are a lot of good things about the hotel. Plenty of parking, well located - not too far a walk from town, but far enough to avoid the bustle. Well maintained and modern, efficient staff. I heard no complaints about the pool, which some will enjoy. My room was well appointed and good... More

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review
12 June 2013

Howardandemma Thank you for taking the trouble to write your review which I really do appreciate. Your comments are all taken on board and we sincerely appreciate the feedback which we act on immediately. Thank you and I do hope you will come visit us again to sample the improvements! Yours sincerely Michael Katzler Managing Director More

Marseille, France
2 reviews
5 of 5 stars Reviewed 9 June 2013

We returned to the lovely Bournemouth and stayed at the Royale again. It was so good last time but this time was just perfect! Food staff and room were just marvellous and the weather was all sunshine. What could be better. We can recommend the pork belly and the superb chocolate tasting plate for dessert!! It is real pleasure to... More

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review
12 June 2013

Lafou H Thank you for you lovely review and it is so nice that you came back and found us to be even better than before! It is so complimentary to have such reviews written by the discerning French traveller so merci beaucoup! Please come again and we will try to improve even more. A bientot Yours sincerely Michael Katzler... More

St Albans
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 4 June 2013

I have just led a party of 16 golfers to stay here from Friday to Sunday and we were highly impressed with everything we found. This was our fourth visit over a ten year period to Bournemouth but our first visit to the Royale. We have a straightforward list of requirements: 1. Adequate onsite car parking. We had ten cars... More

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See 2 more reviews by Goodltraveller for Bournemouth
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review
12 June 2013

Good traveller You made our day! Thank you so much for the most complimentary and informative review the staff really do appreciate reading such reviews and we all thank you for taking the time to write it. It is especially comforting when written by a Senior Contributor! Please spread the word and come and stay with us again. Many thanks... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 3 June 2013

I booked two single rooms for myself and my elderly father at the Hotel Royale, Bournemouth. We had a good stay and the breakfast was very nice the staff were very friendly and happy to assist with any special requirements at breakfast. There is a lounge and bar which is staffed. Rooms were adequate and clean although some areas had... More

Was this review helpful? Yes 1
thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review
12 June 2013

Angela254_13 Thank you for taking the time to write such a nice review. I was very pleased that you enjoyed your stay and that we exceeded your expectations. I look forward to welcoming you back to the hotel. Thank you Yours sincerely Michael Katzler Managing Director More

Lewes
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 28 May 2013

I stayed in this hotel as a lone female traveller and felt very safe. I had a very large room in the annex at the back of the hotel and found it very big and well appointed. Staff in the bar and reception were very friendly and helpful. Food in the bar and the restaurant was good value for money.

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thehotelroyale, Owner at BEST WESTERN Hotel Royale, responded to this review
12 June 2013

CarlJ Thank you for the glowing review we all appreciate it very much and I am sorry that you felt cold! The weather this year has played havoc with our automated heating system and I do apologise for its shortcomings. On the other hand I was delighted to read all your other most positive remarks. Please come back and see... More

 
 
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Additional Information about BEST WESTERN Hotel Royale

Also Known As:
Best Western Royale
Best Western Bournemouth
Bournemouth Best Western
BEST WESTERN Hotel Royale Bournemouth
Address: Gervis Road, Bournemouth BH1 3EQ, England (Formerly Best Western Anglo Swiss Hotel)
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Bournemouth
#6 Business Hotels in Bournemouth
Price range (per night): S$125 - 855
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The privately owned Best Western Hotel Royale is situated on Bournemouth's exclusive and tranquil picturesque East Cliff. All 64 bedrooms - including eight spacious Studio family rooms - have been designed with comfort and relaxation in mind. The modern leisure club boasts a large and airy indoor swimming pool. Adjoining the leisure club are the hotel's beautiful sheltered gardens, ideal for soaking up the Bournemouth sun. ... more   less 
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