We stayed at the Norfolk Royale for two nights in May. Our room was on the third floor, overlooking the garden, and was very comfortable. My only criticisms would be that there is no clock in the room, and also no complimentary bottled water. I did feel that £2.50 for a 500ml bottle of water from the mini bar was... More

This is a traditional hotel furnished in a style to match the building, spotlessly clean, with free wifi and with a comfortable king sized bed . Everyone on the staff was friendly, helpful and the bar staff were happy even when we got back very late and wanted a nightcap. The location is fantastic, very close to the beach, gardens,... More

I had to plan a 35 day business trip to bournemouth. Zero'ed down Norfolk based on the location. The location is fantastic. The beach, lower gardens, square and the triangle are all within walking distance. Loved my time spent in the square during the weekend. Plenty activities going on to keep you entertained through the afternoons. You have over a... More

Well appointed rooms, traditionally furnished, spotlessly clean and a very comfortable king sized bed - B&B deal was great value for money. Excellent customer service, everyone went out of their way to make us feel welcomed, nothing was too much trouble. The staff are a real credit to the hotel, I cant believe this hotel isn't higher in the Bournemouth... More

We spent the May bank-holiday weekend here and found the hotel staff very helpful indeed. They happily changed our room for a quiet one overlooking the garden, when I phoned just a few days beforehand, and pre-booked our car parking so that we had a named space on the forecourt. The senior receptionist was particularly helpful and friendly, and in... More

This hotel by its design was a grand hotel of the forties/fifties but looks a little tired today in its decor. The bedrooms are very well equipped, although the beds are a little soft. New TV but odd choice of only 12 channels,some you wonder why they are there! No BBC news 24, BBC3 and 4, film4, ITV 2-5 etc... More

Just returned from a one night stay at the Norfolk. We stayed with our two daughters aged 5 and 7 and stayed in the suite 326. It was perfect for us as allowed us to put the children to bed in their room while we stayed up for a bit. Both bedrooms had a tv which was a nice treat... More

Having purchased one of Peel Hotels gold vouchers last year for use in April 2013, we booked and stayed at the Norfolk Royale last week. Having previously used this hotel for business a few years ago I was aware of the excellent location, some 3/4 mins from the park and a further 5 from the beach. Our room was an... More

I have stayed at this hotel twice within the last month, the first time in a standard room, the second time in a small suite. The staff are young but attentive and provide good levels of service. The whole hotel is old and this manifests itself in creaky floorboards, a small lift and period décor, but everything is in good... More