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BEST WESTERN Montague Hotel

3.0 of 5
13 Durley Road South | West Cliff, Bournemouth BH2 5JH, England
Hotel amenities
BEST WESTERN Montague Hotel
Ranked #29 of 73 hotels in Bournemouth
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155 reviews from our community

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Date Rating
UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

Just spent a week at this hotel. It's in a Great location about a 5 min walk from the BIC The rooms are small but very clean and tidy. Shower not the most powerful in the world either. However the lovely staff make up for any shortcoming and are more than happy to change your room if you need to.... More

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Bristol, United Kingdom
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
Reviews in 34 cities Reviews in 34 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

As a senior contributor to this site; as with all my reviews I will give a balanced, accurate reflection of my stay. Stayed here for four nights with my company in May 2013. The good points. The check in process was hassle free and I went to my room. The hotel the room was very clean and was dust free,... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 7 May 2013 via mobile

We had this hotel during the worst weather in March at a trip away. The main part of the hotel was pleasant, well decorated, staff were friendly, rooms were a good size and breakfast was great for the money yet it did let itself down in a few areas. Firstly there is only enough parking for around 10 cars so... More

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BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review
18 May 2013

Dear Darran L, Firstly I would like to thank you for taking the time to review the Montague Hotel - we always welcome all types of feedback however there are just a few comments you have made about the hotel which I feel the need to clarify. The hotel has double the spaces you have stated in your review almost... More

1 review
4 of 5 stars Reviewed 6 May 2013 via mobile

Just stayed & had a lovely couple of days in Bournemouth. Nice hotel & friendly staff. Clean & good location, but please can you fix the squeaky floorboards (room 30) OMG! Drove ourselves crazy with every step, let alone neighbours or people on floor below. Otherwise very pleasant stay.

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BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review
18 May 2013

Dear M W, Thank you for posting a review following your departure from our hotel. Such a shame that you were only in Bournemouth for a quick visit - hopefully next time you will be able to spend longer in our beautiful town. Due to the age of our building we are looking into planning a refurbishment programme where the... More

Southampton, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 23 April 2013

We had a Buyagift voucher and also upgraded to a superior room, which was nice, clean and fresh though not a very good view overlooking the hotel opposite and with no blinds we felt rather 'on view'. Nice big bed, though one side was a bit saggy. My husband wanted an softer pillow but that wasn't forthcoming so he didn't... More

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See 3 more reviews by Lucy A for Bournemouth
BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review
29 April 2013

Dear Lucy A, Further to your stay with us - thank you for writing a review. We appreciate all feedback from our guests. Thank you for your lovely comments regarding our receptionist Emily! She is an extremely valued member of our team. We are keen to prop the 'n' back on our sign - we are just waiting on a... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2013

me and my partner stayed here a year or so ago. it is such a lovely place to stay, however when we first arrived they where doing all the carpets in the hotel which was a little annoying with all the banging. but we went out for some dinner into the centre which isnt far at all and on returning... More

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BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review
29 April 2013

Dear Pinkappl, We would like thank you so much for writing a review a year after you stayed with us. We can only assume you have just set up an account and have gone on to review previous hotel stays. We are glad you thought the chocolates were a nice touch, it was the hotel owners decision to ensure our... More

Southampton, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 20 April 2013 via mobile

Upgraded a Buyagift Voucher to avoid the economy rooms from experience. Being a Best Western was apprehensive but very pleasantly surprised!! Very clean, friendly staff, great room which was like a suite, though slightly disappointed with breakfast. Pastries not replenished within an hour before finish and cereals and fruit didn't look fresh. Help yourself to tea and cook your own... More

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See 3 more reviews by beeniecrew-182 for Bournemouth
BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review
29 April 2013

Dear beeniecrew-182, We are so pleased that you had a great stay with us using your Buyagift Experience Voucher. All Best Western Hotels are independently owned - all hotels are a high standard. Hopefully we have built on your expectations of the Best Western brand and next time you will not be apprehensive. Thank you for your kind words about... More

Eastbourne
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 April 2013

My wife and I spent a week at the hotel to celebrate our wedding anniversary. As soon as we arrived we were met by a friendly receptionist who made us feel most welcome. The room was on the top floor, very comfortable and well furnished with good decor and a reasonable size. We didn't have the best of the weather... More

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BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review
14 April 2013

Dear JimmyZ, Firstly thank you for choosing our hotel as a base for your stay in Bournemouth. We hope your anniversary was one to remember. We only wish the weather could have been better - Bournemouth is even more stunning in the sunshine. I am glad you could experience the hotels long serving members of staff and also our evening... More

wales, UK
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 13 April 2013

Stayed just one night. £56 per room including great breakfast! Shower in room 26 bit snug and dribbly but does the job. Great location tho parking was a bit tight with few spaces. Receptionist on arrival gorgeous and friendly. Would stay again

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BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review
14 April 2013

Dear bazzag61, Thank you for writing a review post departure from our hotel yesterday. We are pleased you enjoyed your flying visit to Bournemouth. Due to our great rates offered the hotel was exceptionally busy - next time you stay with us a complimentary upgrade will await you. Thank you for your lovely comments regarding our front of house receptionist.... More

Tamworth, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 April 2013

i stayed here for a couple of nights i would not recomend it at all there was no plug for the sink i asked at reception and was told no problem sir never got one 1st morning breakfast was realy realy greasy 2nd morning at breakfast i eplained to the waiteres that the breakfast the day before was realy greasy... More

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BestWesternMontague, Front Office Manager at BEST WESTERN Montague Hotel, responded to this review
14 April 2013

Peterad01, We take all reviews, good and bad, most seriously and try to deal with them in the most appropriate manner. I know you have also logged a complaint regarding your Buyagift voucher reservation with Best Western head office which is being dealt with as we speak. I am sorry that you feel you have to voice your dissatisfaction to... More

 
 
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Additional Information about BEST WESTERN Montague Hotel

Also Known As:
Best Western Bournemouth
Bournemouth Best Western
BEST WESTERN Montague Hotel Bournemouth
Address: 13 Durley Road South | West Cliff, Bournemouth BH2 5JH, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Room Service
Hotel Style:
#15 Business Hotels in Bournemouth
Price range (per night): S$114 - 205
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The BEST WESTERN Montague is a friendly 31 en-suite bedroom, Metro bed and breakfast hotel.The hotel is in a fantastic location when visiting the south coast. Being only a stones throw away from the cliff tops with spectacular views across the bay, open promenade and miles of sandy beaches. Only a five minute walk will bring you to the town centre with its shops, bars, restaurants, cafés and vibrant night life. For the business traveller we are in a prime location for the Bournemouth International Centre.Our key facilities include: complimentary high-speed internet access in all rooms and public areas, lift to all floors, ample free car parking and a 24 hour reception, bar and night porter service. ... more   less 
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BEST WESTERN Montague Hotel
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