The hotel is situated in a quiet area near the cliffs. The reception staff were helpful. The room was pleasant and clean and the bed was comfortable.The evening buffet offered a very good selection and was perfectly cooked, similarly the breakfast buffet was excellent. We took advantage of a special off- peak offer and the hotel offered incredible value. .The... More

We stayed here last weekend on a visit to see my mum. We had a 6 hour drive and could not wait to get to the hotel. Wish we stayed on the M6. No one could find our booking but did get it right in the end. the room! what a mess look like this has not been cleaned in... More

After booking and settling in to our rm, I was surprised to learn that we had to pay an additional fee to use the mini pool, sauna & jacuzzi. Oh the jacuzzi was a complete waste of time as it hardly gave out bubbles/pressure. We were told it was a "child friendlyjacuzzi" It only came with this setting. A staff... More

The superior room surprised us with a sea view and was quite comfortable but very odd. It was like being in a room Del Boy had fitted out! The TV was ancient and kept flickering from colour to black and white and the decor didn't match! I had to lean over the side of the bed to see my book... More

We stayed in this hotel 13th January for 2 nights, never again!! when we arrived we were told our room was on the forth floor, the lift was like a coffin only two people could get in and you were touching (not good if you dont like small spaces). The maid was still cleaning our room so we had to... More

Sunday 19th February. After reading most of the negative reviews on here, I have to say we were more than pleasantly surprised. I needed to find somewhere at very short notice, and wanted a bargain so I didn't read them until after I had booked. I'm so glad because they would have put me off! I booked two rooms (single... More

This was a last minute arrangement which was booked via Late Rooms. On arrival the receptionist knew nothing of our booking but was polite and sorted it out for us. The room we booked was a "club double" which actually means SMALL DOUBLE. I originally thought the bathroom was the wardrobe and upon further inspection saw that there was a... More

just got back from britania hotel. nice staff. desperately needs doing up, although i will say it was very clean. staff service you could not fault it. it was quiet at night and we did get a good nights sleep. breakfast was a bit to eary through the week 7.30 to 9.00 am. no chance of a lie in. we... More

On Business terrible food and service in restaurant,we run food establishments all over the UK and wouldnt dare offer service like this,warm food thrown into servery that looked like sick or re heated food, not one member of staff ever checked the temperature of food on the servery while we were in the dining room .We did complain to staff... More