My partner and I booked this hotel so we'd have somewhere close to town to stay after meeting friends for a 30th birthday celebration. I went in expecting very little but i kind of expecting something (anything?!) As other reviewers have said, this is essentially a lads crash pad, perfect if you don't intend on getting much sleep or plan... More

My husband and I booked a ground floor studio via booking.com for our first wedding anniversary.. Which was a huge mistake! We were soon to learn that this would be a "student flat" up four flights of stairs! The hall way up to the room was shabby, scratches on the walls, a carpet that didn't fit the floor and mould... More

We are a group of four friends touring around Europe and the UK and have had a wonderful time until we arrived at Central Hotel in Cheltenham. Cutting a long story short on our arrival at the Central Hotel we were told that there had been an upgrade to our accommodation, but because it was too early to get in,... More

It started off badly as we couldn't find the apartments. Then decided to ask at the hotel, and it turned out that we were actually booked there rather than the apartments! There were no spaces available in the hotel car park so we had to leave the car in the public one. At first glance, the room looked pretty enough,... More

We arrived at the hotel mid saturday afternoon and could not see where to park (it is stated in the particulars that there is parking) and was not looking forward to going in as the exterior does not look inviting. However we parked in the public car park just up the road and went in. The receptionist did not seem... More

My husband and I booked this hotel for one night , we were very impressed with our room with ensuite and a small kitchen area, the bed was comfy and clean . The only downside was finding the car park at the rear of the hotel ,having to drive round and getting lost ,"thank goodness for sat nav ". A... More

I have booked 3 rooms from booking.com. Unfortunately I had to cancel and now waiting month for refund. Most of hotels only secure amount- they took it before my stay! Week after cancellation they said to agent form booking.com that money was refunded- but there were not. Waiting for month now. Of course every time you call there is no... More

i was recommended the central hotel and booked a night there , was told no ensuite available and was a shared bathroom. as it was late thought well this is only for one night so would be ok. i arrived at 7pm just asthe reception was closing for the night tokk the key and headed to the room. on opening... More

We paid £65 for two night and only wanted something cheap. It is in a perfect location. Unsure if this suits lads to stay after a night out, as it was quite rowdy at 2am on Sunday morning but that isnt really up to the hotel. Limited free parking was no problem, parked easily all the time. Friendly staff members.... More