Arrived after 6 hour drive. Both reception staff ignored me and were rude when they finally bothered to check me in. Room and water from taps smelt stagnant. Shower was grotty. Bed sagged on one side - I will send them my physio bill ! Ordered breakfast in bed for 9.20am - I phoned them at 10.40am to chase it.... More

Nice hotel, quite clean. Good night sleep. Nice views. Friendly Service, good food. The spa and swimming pool area needs LOTS of work is in desperate need of TLC! The gym equipments are pretty dated too. Over all a good stay, and no complaints as such.

A night to remember for all the right reasons. My last review of Southampton's Grand Harbour was less than positive. I am delighted to report that things have changed. In fact this trip was so good it could have been a different hotel. The staff were friendly and attentive, the food was excellent (in fact the scallop starter was stunning)... More

We spent 3 nights here and have mixed feelings about the hotel. We stayed when it first opened and it was state of the art, now it is tired and in need of upgrading which I believe will happen next year. Our standard room was spacious and the bathroom okay, clean, but all tired, a bit faded glamour. The rooms... More

Me and my husband travelled from Spain for a few days. When we arrived we were welcome by Tom and Alex at the reception. Very nice and friendly young people. The room was clean and the food was really nice :) all the staff were very friendly for us. I am a person on a wheelchair and at the last... More

Have just returned after 3nights stay and have to say I disagree with some of the other reviews,we had a smooth check-in ,rooms were ready before 3pm,ALL the staff were friendly and we have good banter with the staff. I will agree with other review tthe bathroom tiles were cracked,I spoke to a member of staff who said a refurbishment... More

Once again our latest visit was a complete success(April2013}.The hotel is no longer a DeVere,it now belongs to World Hotels and work to transform it is underway with work outside being done whilst we were there.We were told that the work inside will begin in October.This will give the hotel a needed facelift, as it is now looking a little... More

I came to the grand harbour for a two night stay away with my partner who had booked the trip. First impression is very good and is situated in a very good location overlooking the harbour and walking distant to the high street. The reception is very nice and tastefully decorated. We were shown to our room and found out... More

I was tempted to change our reservation to the Holiday Inn across the street because of some of the negative reviews I read on this site. But we decided to stay at the Grand Harbour anyway. Granted, it was only one night but it was perfectly acceptable. We could have used some assistance from the hotel staff getting our bags... More