A friendly, warm welcome on arrival. Secure parking is available. Spotlessly clean hotel and room. Bed and bedding were extremely comfortable. Location is ideal being within walking distance of West Quay shopping complex and the train station.

We stayed here for one night prior to our cruise and would happily use the hotel again. The staff were attentive and the room was clean and comfortable. One tip.. if you want to eat in the restaurant in the evening, do book a table in advance when you book the room. There were no tables available at all on... More

We stayed here Friday 11th May for 1 night. The hotel is just across the road from the main cruise ship terminals. We stayed in room 318 and were facing the road but we didn’t hear any traffic at all the room is really well sound proofed. From our room we could see the docks and the ships as they... More

Stayed for one night prior to a cruise. This place enjoys the usual Premier Inn standards with a bar and restaurant on the ground floor. Car parking is separate in the muti - storey next door at £5 a day which is reasonable. Staff were receptive to feedback and appeared to be generally interested in providing a good service.

Had a great stay here, staff go out of their way to please and the hotel is fantastically clean and just the ticket for a short stay. I stayed here last year in a family room with a few friends for a couple of nights and everything was great. Bar staff friendly (even though barman was an Arsenal supporter) and... More

Myself, my daughter and grandchildren stayed here before our cruise. The staff were great, so helpful and friendly the room was clean and comfortable and the breakfast was great. The staff, I felt went over and above. We stayed one night prior to the cruise and unbeknownst to us had to get off the ship really early on the last... More

Stayed for one night pre cruise and found the staff to be excellent, The cleanliness second to none and the rooms more than acceptable. There were 6 of us and all chose the dinner, bed & breakfast meal deal and found it to be fantastic value, good evening meal and great breakfast. Smooth check in and check out, would definitely... More

I stayed in this property twice for one night within a week. It is close to the cruise terminals. My ship went from QE2 terminal and it was a 5 minute taxi drive to there. Another terminal where a Royal Caribbean ship docked, was right across the street. You can check in at a self service terminal, however the process... More

We were sailing from Southampton and decided to stay the nigh prior. We chose the Premier Inn on a referal on a friend and fellow passenger. We were not disappointed. Reception is at a kiosk which was effortless. A front employee is available to assist if needed. The room was bright, limited in furnishing but had a great bed, ample... More