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Holiday Inn Express Southampton M27 Jct 7

3.0 of 5
Botley Road | West End, Southampton SO30 3XA, England
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Holiday Inn Express Southampton M27 Jct 7
Ranked #12 of 21 hotels in Southampton
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354 reviews from our community

Traveller rating
    79
    137
    89
    25
    24
See reviews for
Families
104
 
Couples
80
 
Solo
28
 
Business
78
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
B
1 review
5 of 5 stars Reviewed 24 May 2013 NEW

Comfortable room, clean and tidy. Fabulous evening meal and breakfast. Convenient location, close to city centre shops and port. Good indoor facilities for when the weather is inclement. Highly recommended.

Was this review helpful? Yes
Cheltenham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW

although crowded, enjoyed. our weekend break here. Hotel was spotless and food excellent one minor complaint -could do with a bigger self serve area for breakfast, which would cut down queuing and waiting times . staff were very helpful-no cvomplaint about service

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Doncaster, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 20 May 2013 NEW

omg how can you winge at a unlimited breakfast which includes toast,beans, sausages,scrambled egg,cereals, yoghurts, fruit you name it these have it, i loved the sausages the best, the rooms were big and very clean. the only issue we had was when we arrived we tried to have a little laugh with a reception member of staff who seemed a... More

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Lincoln, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 19 May 2013 NEW

We completely endorse the views expressed by Julian C and GyorsAngol. An abject lesson in 'How not to meet the needs of the customer'.We were advised to arrive for breakfast early to avoid queues as the hotel was fully booked. We were actually two minutes early, as were a few other guests. This clearly immensely displeased the member of staff... More

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CBB99, Owner at Holiday Inn Express Southampton M27 Jct 7, responded to this review
21 May 2013

Dear Guest Thank you for choosing our hotel for your recent stay. Please accept our sincere apologies for the matters referred to in your review. We were most distressed to learn of the actions of the female member of staff you refer to which is certainly not indicative of the usually friendly and attentive efforts of the rest of our... More

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Deal, Kent
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

This is quite a nice hotel. The staff were very friendly, it is clean, in a nice location and the evening meal we had was very nice. But then we had some problems which has reduced the score I have given. We booked a family room, luckily one of my sons was not able to come with us as they... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 18 May 2013 via mobile

A terrible bed and the breakfast was almost in edible the staff apologised when I paid the bill even though I made no mention of my dissatisfaction .Have stopped in several Holiday inns in the past and they have always been fine.

Was this review helpful? Yes 1
CBB99, Owner at Holiday Inn Express Southampton M27 Jct 7, responded to this review
21 May 2013

Dear Guest Thank you for choosing our hotel for your recent stay We apologise that you did not find the complimentary breakfast to your satisfaction and have provided your feedback to the head chef to ensure that further training is provided to the brigade in an effort to improve the standard of the offering further. Kind regards More

Reading
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2013

Ok, so it's relatively inexpensive, but this is more somewhere to stay when on the move than a destination in itself. The room was fine, the staff were decent, breakfast was very disappointing. There was nothing really wrong with the place apart from the breakfast (cheap sausages, tasteless eggs), but nothing to really write home about either.

Was this review helpful? Yes 1
Malvern, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013

Two of us stayed for just one night on the way to our 2 week cruise around the med,we could not have been more pleased with the standard of the hotel and the way we were treated by the staff. the room was very comfortable,clean and quiet. the breakfast was good with a good choice of food for all types... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 12 May 2013

Stayed here the day before our cruise and the day we got back - we were pleasantly pleased, the staff were helpful. Our room was clean and welcoming. We ate in the restaurant it was nothing exciting but was tasty and fairly priced. We would stay again.

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Brighton, United Kingdom
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 11 May 2013

Trouble free stay - it was the second Holiday Inn Express for me in a week so there were similarities. The room was cosy but clean. Standard bathroom layout. Breakfast was also the same as before - selection of cold and some hot items. For the price I paid I reckon good value for money.

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Additional Information about Holiday Inn Express Southampton M27 Jct 7

Also Known As:
Holiday Inn Express Southampton m27 Jct 7 Hotel
Holiday Inn Express Southampton m27 Jct 7 Hotel Southampton
Holiday Inn Express Southampton
Holiday Inn Southampton
Southampton Holiday Inn
Address: Botley Road | West End, Southampton SO30 3XA, England
Phone Number:
Region: United Kingdom > England > South East England > Hampshire > Southampton
Amenities:
Bar/Lounge Business Centre Free Breakfast Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#8 Family Hotels in Southampton
Price range (per night): S$110 - 199
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Modern hotel set in landscaped gardens adjacent to the Ageas Bowl and Virgin Active Leisure Centre offering stylish en-suite bedrooms each with work desk and flat screen TV with wide range of freeview channels. Comfortable Conservatory restaurant offering complimentary Buffet Breakfast with a selection f your Hot favourites and serving freshly prepared evening meals daily. Air-conditioning and high-speed Wireless Internet access throughout. Easy access to Southampton Airport, City Centre & Docks. Complimentary on-site parking for all guests and delegates. ... more   less 
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Holiday Inn Express Southampton M27 Jct 7
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