We have just returned after a 3 night stay and have to say that we were slightly disappointed.On arrival the reception area looked very nice and stylish however when we got to our room it was very tired looking,the bathroom fitments were loose the giraffe print carpet looked at least 15 years old and in general it looked shabby.The breakfast... More

I booked this hotel for a friend and his family to say thank you for a number of things I took a deal which also included dinnner although I was clear that this included starter and main course deserts/extras/drinks were payable to the hotel. I paid in advance so there would be no problem. Turns out that at breakfast if... More

A decent hotel, worthy of the price. Good, clean rooms, good breakie, friendly staff but check in was slow and confusing. Check out better, but overcharged initially. Would recommend to family as good bar.

Arrived at the hotel as part of wedding party, checked in at 3pm which was quick and efficiant reception gave good instructions to the room. Room was big clean and comfortable. Bathroom was clean and met needs as had my 18month old daughter with me..Breakfast was included in price it had a good selection and was yummy.

We booked a number of rooms as part of a package, which centred around a wedding. The wedding arrangements went well, and there was plenty of good food, but there were some issues with the rooms and on-site marketing of offers. I won't reiterate the comments that many people made about the corridors, except to say that before the cleaners... More

An interesting hotel built very largely from timber. For those of you who are students of buildings, you will notice the unusual construction and layout. Some curious design details like no gutters on the roof. Rooms are in blocks supported two or three feet above the ground and linked by long glazed (and unheated) passageways with piped music. The rooms... More

I had checked out this hotel on a previous visit to Marwell Zoo but it was even better than I had expected. Our executive room, 219, is one of the last executive rooms to have been refurbished. I told the receptionist when I booked that we were taking our daughter to a secret destination as it was her birthday on... More

Apart from the fact they presented our male friend with his pudding plate printed with HAPPY BIRTHDAY on it and then went on to say Happy birthday to our same 31 year old MALE friend with my partners PINK 40th birthday cake (with 4 0 candles) on it all was ok. Food was ok but not very filling . .... More

A short break brought about by special offer rate for evening meal, bed and breakfast, and use of facilitys. Good stuff: Food included was really top class, looked and tasted amazing. Service very good. Attentive but not smothering. Breakfast also to a very good standard. Less impressive: smaller pool. Poor stuff: Running machines worn out. Bathroom in our room had... More