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Holiday Inn Rochester-Chatham

3.0 of 5
Maidstone Road, Chatham ME5 9SF, England
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Holiday Inn Rochester-Chatham
Ranked #5 of 6 hotels in Chatham
3.5 of 5 stars 137 Reviews
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137 reviews from our community

What travellers say about this hotel
  • Very clean(4)
  • Staff were friendly(4)
  • Very good(4)
  • Main road(3)
  • Many hotels(3)
Traveller rating
    23
    38
    50
    15
    11
Only show reviews for Family (29) | Couples (42) | Business (33)
Date Rating
Swindon, England, United Kingdom
1 review
2 of 5 stars Reviewed 24 May 2012 NEW

I have stayed in a few Holiday Inns around the south of England, I am a priority club member which too this hotel doesn't seem to mean alot. From the moment I walked in and spoke to the receptionist I had flashbacks of occasional stays in the dreaded travelodge!! Staff although curteous I did not feel the warmth and welcoming... More

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London
Top Contributor
53 reviews 53 reviews
Reviews in 30 cities Reviews in 30 cities
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 14 May 2012

Booked this hotel as needed to be in Chatham for the weekend. Was cheaper than Premier Inn or Travelodge so should have alerted me to the reasons why. I was expecting standards to be as high as they usually are in Holiday Inns so was disappointed. The bar area nice though quite small and we did try the pool which... More

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Eastbourne, England, United Kingdom
1 review
5 of 5 stars Reviewed 10 May 2012

stayed here on bank holiday weekend for the laurel and hardy convention,everything was great,room was a good size and very clean,good shower,so much choice for breakfast,staff very helpfull.very good rates.see you again next year.

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newcastle under lyme
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 7 May 2012

The staff were really friendly, there was a little issue but it got resolved within a minute :-) , Very clean and modern, as we were a family booking our room was quite a treck but the reason for this was so the room wasnt over looking the main road (no traffic noise), and we didnt then have people walking... More

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Preston
Senior Contributor
32 reviews 32 reviews
Reviews in 29 cities Reviews in 29 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

We stayed here en-route to Dover recently and it is a good place for an overnight stop. The room was clean,comfortable and quiet. Reception staff welcoming. Kettle in the room and also a fridge. Didn't eat there so can't comment. Close to motorway junction - use hotel route finding directions rather than sat-nav as ours took us into deepest suburbia!!

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Leyburn, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 May 2012

Required a room for three nights. No hassle on-line booking, very reasonable rates. Convenient location. When we arrived, and throughout our stay, the staff were very friendly and approachable. The room we were allocated was clean, but a little tired; however, for what we paid, we were happy with this element of our stay. Breakfast was excellent; lots of choice... More

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Hergenrath, Belgium
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed 1 May 2012

This is not our first visit here. Room was with our last visits very clean and tidy. We stayed on a beb & breakfast rate which was very reasonable. Breakfast was very good with something for everyone. This holiday inn also has a swimming pool and fitness facility. Close to the rather large shopping malls Lakeside and Bluewater. Good eating... More

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Chris Ross, General Manager at Holiday Inn Rochester-Chatham, responded to this review
3 May 2012

Thank you very much for taking the time to review your recent weekend stay with us. I am pleased to hear that you found that the hotel accommodated your needs and you had an enjoyable stay with us. I understand you have stayed with us on numerous occasions and I do hope that we will have the opportunity to welcome... More

South Yorkshire
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 April 2012
2
people found this review helpful

Holiday inn, so you know what you can expect. Rooms very clean and spacious. Didn't eat in restaurant. All staff very friendly and helpful. Just be aware that rooms 46-61 are a fair walk from reception and lots of rooms involve stairs with no lift available. This can be awkward with luggage. All in all a pleasant hotel

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Chris Ross, General Manager at Holiday Inn Rochester-Chatham, responded to this review
3 May 2012

Thank you for taking the time to review your recent stay with us. I am pleased to hear that you had an enjoyable stay. We do have some bedrooms that are a short distance away from the main reception and we can certainly assist with luggage should guests require. I am pleased to hear that you found the staff friendly... More

london, england
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 28 March 2012 via mobile

Stayed here for a cheap weekend to visit Rochester. Have stayed here before but not for a long time. Usually stay in Sevenoaks/Maidstone holiday inn Disappointed with the size of the room. Two ladies, we booked an executive suite. On arrival we were shocked to find just one double bed. No two double bedded rooms in the hotel. Oh well.... More

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Chris Ross, General Manager at Holiday Inn Rochester-Chatham, responded to this review
4 April 2012

Thank you for taking your time to review your recent visit with us. I am sorry to learn you were disappointed with your stay. Unfortunately, we do not have double twin rooms in the Hotel. Thank you for your feedback with regards to your dinner, I will pass this feedback to our Head Chef. I am pleased to hear that... More

Leicester, England
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 18 March 2012

We have stayed at various Holiday Inn Hotels but not this particular one. We booked two rooms as we travelled with our 17 year son. His room was ok but was surprised with our executive room. The room was basic, with just bath robes but no slippers, the mirror in the bedroom was stained so couldn't use it. The sofa... More

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Chris Ross, General Manager at Holiday Inn Rochester-Chatham, responded to this review
28 March 2012

Thank you for your feedback with regards to your recent stay. I am sorry to learn that the room was not cleaned to our usual high standards, please be assured that I have passed your feedback on to my Housekeeping Manager for review. Unfortunately, we do not offer slippers in our Executive Rooms, we are currently working on getting this... More

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Additional Information about Holiday Inn Rochester-Chatham

  • Holiday Inn Rochester Chatham
  • Holiday Inn Chatham
  • Chatham Holiday Inn
Address: Maidstone Road, Chatham ME5 9SF, England
Price range (per night):* S$81 - 213

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Holiday Inn Rochester-Chatham
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