Great location. Room overlooking the sea with a lovely spa bath and although furniture old fashioned was functional. Breakfast was ok but dinner was a little disappointing.Having said that, the for the price we paid it was good value for money.
Dear Guest, many thanks for taking the time to post a review.
Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters.
I was delighted to read that you found the Hotel offered value for money.
We look forward to welcoming you back at some time...
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Came for a short break and would definitely recommend. Ideal location, easy to find, cheap parking, right near everything the front, the nightlife, the pleasure beach etc. Clean room and no issues regarding cleanliness around the hotel, clean towels etc. Lots of facilities; hairdryer, good shower, tv etc - could have maybe done with an iron. Breakfast wasn't the best...
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Dear Guest, many thanks for taking the time to post a review.
Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters.
I was delighted to read that you found the staff to be helpful and friendly and that the location suited you.
We look forward...
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booked this hotel last min for a cheap weekend away to blackpool for my sons birthday. rooms were good and we got upgraded because our son was cute!! (you cant get better than that!) live shows at night and close to tower etc
Dear Guest, many thanks for taking the time to post a review.
Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters.
I was delighted to read that you and your son were upgraded and that teh location was suitable.
We look forward to welcoming you...
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First time at the Grand Metropole Blackpool. Booked 7 nights dinner, bed & breakfast in a sea view room which was spacious and immaculately clean. Bathroom fitted with shower/hydro-massage (Spa) bath. No shortage of hot water! Up-graded to the Premier dining room (Worrall). Reception staff always cheerful and helpful. Special mention to the extremely hard working chef, cooks and dining...
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Dear Guest, many thanks for taking the time to post a review.
Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters.
I was delighted to read that you found the staff to be helpful and friendly.
We look forward to welcoming you back at some...
More
On entering the hotel we found the decor clean and the receptionist very helpful. Our double seaview smoking room with spa bath was clean and tidy, the bay window with table and chairs was an advantage and gave a view of the town and sea. The spa bath was great and worth the extra money, the bed was clean though...
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Dear Guest, many thanks for taking the time to post a review.
Your comments are very much appreciated and have been passed on to the Staff. Its good to get a balanced view on these matters.
The issues in 314 have been dealt with and thank you for bringing them to our attention.
We look forward to welcoming you back...
More
staff friendly & helpfull fresh towels and bathroom cleaned daily, plus daily top up of tea and coffee making facilities. must admit found this visit better than last, hotel is working hard updating and replacing where nessesary, eg, matresses,new kettles. where it falls down is the food very low standerd to when i first started going. as i am disabled...
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our twin room was very grubby and dated,badly in need of aclean,the beds where vile and had badly fitted grubby dirty quilt covers which were afoot shorter than the quilt,they had no protectors on the pillows.the carpets where badly stained the windows were whistling because of the wind and it was cold.this was my upgraded premium room,the breakfast was horrid...
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Dear Guest, thank you for posting a review.
I'm sorry you had an issue with your booking and would very much like to discuss it with you.
Could you contact me on francis.sheridan@britanniahotels.com
Regards,
Francis Sheridan.
General Manager.
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What a shame ! Beautiful building, with stunning features, yet shabby, dated and in urgent need of a facelift, Luckily we only paid £40 for the night on LateRooms, but full price was
£100+ or so it stated. Our room was a basement room, advantage..very quiet, but a pokey, dated room with grimy windows that where broke, a tv from...
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Dear Guest, thank you for posting a review.
I'm sorry you had an issue with your booking and would very much like to discuss it with you.
Could you contact me on francis.sheridan@britanniahotels.co.uk
Regards,
Francis Sheridan.
General Manager.
More
well what a lovely building, outside great parking lovely view from the car park, great location, good start, staff at reception need a little training, slightly amused, but hey were here, beautiful building, as you remove yourself from reception,and stroll to your room, you wonder what your doing in a place like this, open the door to your room and...
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Dear Guest, thank you for posting a review.
I'm sorry you had an issue with your booking and would very much like to discuss it with you.
Could you contact me on francis.sheridan@britanniahotels.co.uk
Regards,
Francis Sheridan.
General Manager.
More
I went to this hotel for one night with my husband and two kids on a bank holiday weekend. THe location is amazing. Literally a minute from North Pier, couldnt ask for more. The room was excellent, big and clean. Well now for the bad bit, the food was awful. We went down to the restaurant for our evening meal...
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I was delighted to read that you found the room to be of a good standard.
I'm so sorry the food was not to your liking. The Chef is reviewing menus and service modules to ensure this does not happen to any future guest.
We look forward to welcoming you back at some time in the future.
Regards,
Francis Sheridan....
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1,515 Reviews
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