The location is great, the rooms are modern, clean and nicely decorated. The bar is open pretty much all night and sells snacks as well. The main negatives were the breakfast (not great at all), towels (not enough and not big enough), bed (hard) and no towel rail.

Stayed over 2 nights for an awards evening and conference. Beds comfortable, breakfast civilised and refreshed often. Room clean and whole hotel well presented. Only complaint was the bar prices were a bit high but I'd guess that was fairly standard in a hotel like this. Would stay again

This hotel is fantastic! the staff memebers are polite and are always willing to help, Joesph, Juan & Jessica were great with helping me find my way around Liverpool and the best nightlife and with their customer service skills Michael was great behind the bar friendly and chatty. The room was spotless and we had a lovely view of the... More

This is a great fancy new hotel, liverpool 1 shopping only 2mins walk away, staff very friendly, Rooms to a very high standard,very clean and tidy hotel, breakfast just ok , could be better for the standard of the hotel, we are watching what we eat so i asked for poached eggs and i was told NO we had to... More

Check in was very good, great warm reception from a nice young man who was very informative. The hotel has underground parking, it's a good price for a city centre. The rooms are typical Hampton, spotless throughout. However the bathroom lets it down, it has poor quality towels that were extremely thin and your soap and shower gel is from... More

Stayed recently, and was very impressed. Easy to find, underground car park is a bonus. Check in was efficient, and the staff were very welcoming and friendly. Our fourth floor room was accessed via a secure lift. The quality of the room belies the price paid, it was far in excess of what we had expected. Comfortable bed, quiet, and... More

Stayed here for 6 nights. We were very impressed! From start to finish the service was excellent. Thanks in particular to Joseph on Reception who was most welcoming and friendly, a real asset to the hotel. We are very grateful to Michael Oakes, Guest Services Manager, for helping to rearrange our booking after we encountered difficulties. The room was excellent,... More

I stayed here for one night in May 2012 (to attend a Westlife concert at the Echo Arena). I was very pleasantly surprised. I paid £69 for the night and £8.50 for the parking. In my opinion this was an excellent price. The hotel must be quite new as the postcode wasn't on my car satnav. So, I had to... More

7 of us stayed here last weekend on a hen party as the Ibis was full, boy are we glad! The hotel and rooms are immaculate! The underground parking was really good as well as we weren't sure where we were going to park but you can be assured that your car is safe in there! Check in was OK... More