Visited for an afternoon tea and were very disappointed - despite advertising that they catered for gluten free they put on a very poor selection. Requests for more tea were met with hot water, they made one tea bag last all afternoon for us. Poor quality, poor selection, sloppy service - I have written to complain twice and my letters/emails... More

This hotel was perfect, Staff were veryyyy helpful :) bumped in to a few celebs which made the experience even better :)

One of the best hotel experience in London in the last 15 years. Aesthically done up, friendly staff, quality of rooms was above par. Centrally located. Recommend to other travellers to London

Used Amex rewards so don't know how much it cost. We had a lovely room with a large bath and shower. Everything modern and immaculate. From an architectural perspective the lobby has a very low ceiling; anything but grand. Other than that, there is little to criticize. But the location is perfect; a block from Piccadilly and the Ritz and... More

Quick check in, quick check out. Staff walked me to my room with some nice general talking which is always pleasant as you don't feel as another guests amongst the others. Top notch location & know how to care for guests. I will definitely return.

Yes, we were weary from the overnight flight and from the overcrowded Heathrow Express. And yes, the hotel did have a room ready for us when we arrived. But, I must con fess that I expected a bit more from a hotel with the reputation of the Mayfair. The location is ideal, and the staff is wonderful, but I did... More

I recently took my wife to London for a surprise visit. From check in to check out the service at the Mayfair was superb. Particularly helpful are the Concierge staff, knowledgable and professional. As well as offering great accomodation the hotel is right by the Green Park tube station where you have a choice of 3 tube lines while Knightsbridge... More

Obviously gifted by its great location in central Mayfair, hotel doesn't live up to expectations and no way does it provide 5-star comfort, in spite of some staff's good faith attempts to provide a decent service. On a business trip and out of transatlantic flight there was no way i could rest in peace: unacceptable noise started just touching upon... More

Location: nearly perfect me and my college felt right in the centre of all london has to offer Staff: Really helpfull , changed our room twice, dont settle if your not happy they will assist. Room service was quick and delightfull although the bell boy did hang around for his tip Rooms: The first room we were given was a... More