On a recent trip to Chelsea London my family were let down very badly with prior booked accomodation (which proved to be terrible on arrival) close by to the Lowdnes Hotel. Nasim Haque (asst Front Manager) at the Lowdnes - rescued my family from their situation with absolute courtesy and professionalism, arranging for a fabulous room at very short notice... More

We got a great advance, pre-paid rate for two nights here. Unfortunately, due to an airline delay, we missed our first night, which was of course unrefundable, but that's not the hotel's fault. When I called to inform them, they were kind and said they would make sure our room was ready when we arrived early (7 a.m.) the next... More

Stayed here again for the second time in 12 months. Staff ... staff extremely courteous, helpful and friendly. Location ... great ... very close to Knightsbridge underground station and Harrods. Food ... good selection at breakfast Rooms ... very well furnished, modern and clean. Would I stay here again ... definitely

Stayed at this hotel for 2 nights and quite happy. The bathroom was a bit small but room was okay. Breakfast was very minimal, not many choice. If it is not included in the room, don't bother. Better having it outside. Just think the rate was a bit higher than you bargain for.

Very good hotel -- staff was helpful and responsive to any requests/needs, room was small but clean and well appointed with nice extras like bottled water every day,, fresh ice in the bucket, nespresso coffee and hot chocolate options, etc . Location in Belgravia is convenient to shopping (Harrods etc), Hyde/Kensington Park, some museums and the tube. A real plus... More

Very inconspicuous exterior but from the moment you step through the door, the staff are pleasant and welcoming and the hotel itself is very clean and well maintained. There is a definite business feel to it, so don't book if you are looking for a luxury romantic break - there are better options. Location is excellent however - set in... More

I stayed in this hotel twice in the last two years ,my first experience was great ,so I returned in one year to find a great disappointment and deterioration in the management and the reception staff , unfriendly unorganized although I booked 2 moths prior I arrived with my husband to find not only our room was not ready they... More

We stayed in a Junior Suite with our 2 young daughters for a week. This boutique hotel is perfectly located in Knightsbridge (just a block away from Harvey Nichols). The service was outstanding. Everyone was extremely attentive, helpful and friendly. Especially the concierge and the hotel's doormen. All our concerns were always addressed within seconds. The Junior suite worked well... More

I love this hotel. Not only is it comfy and has free wifi....but you get a bottle of water by your bedside every night!...not just on the first night and then "you are on your own kid!Or brave the minibar.." but on the 3 nights spent there,we had water and a chocolate to ease us into bedtime.Beds are a little... More