We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Capital Hotel

5.0 of 5
22 - 24 Basil Street | Knightsbridge, London SW3 1AT , England
Hotel website
Hotel amenities
The Capital Hotel
Ranked #59 of 1,081 hotels in London
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

233 reviews from our community

Traveller rating
    175
    32
    12
    9
    5
See reviews for
Families
33
 
Couples
89
 
Solo
31
 
Business
54
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW via mobile

We couldn't ask for more from a hotel so well located in London - large room, very comfortable, delightful service, wonderful food, and ideally located near Hyde Park. We lucked it to wander into Hyde Park and find the Cavalry Sunday commemorations - British ceremony at its best. I don't think we've ever visited London and not enjoyed such surprises... More

Was this review helpful? Yes
Madrid, Spain
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013

I have just arrived, this is without any doubt the best choice I have done in the last month.Very well placed, next to the famous Harrods,perfect communication ,bus, underground,rather ample rooms, high quality Restaurant.What more do you want? Perfect price, perfect staff. I will only say.I SHALL REPEAT

Was this review helpful? Yes
See 3 more reviews by Lyfordcay for London
thecapitalhotel, General Manager at The Capital Hotel, responded to this review
17 May 2013

Thank you very much for your review. We are so pleased that chose to stay with us too and it would be lovely to catch up with you during your visit. Look forward to welcoming you back. Best wishes Kate More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 14 May 2013

Now this is a great hotel in London. OK, it's not the cheapest around but the location could not be better if you are a Harrods or Harvey Nichols fan, it's fantastic for the V&A and the Natural History museum. It's a hop, skip and a jump to the tube, a short walk to Hyde Park and Buckingham Palace and... More

Was this review helpful? Yes
thecapitalhotel, General Manager at The Capital Hotel, responded to this review
17 May 2013

I am so pleased to hear you enjoyed your stay with us. As you say our location is ideal for enjoying the best of Knightsbridge’s museums, art galleries and of course the shopping! I am glad you found the bedrooms so comfortable and slept so well whilst you were staying with us. You are quite right; we do have other... More

Rayleigh, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 13 May 2013

The reason we had booked the Capital Hotel was to experience the sea food restaurant of Nathan Outlaw and was a birthday present for my wife. I booked the 'Gourmet Package' as this seemd to offer excellent value and have to say was not disappointed one bit. The package included a six course tasting menue plus full english breakfast. The... More

Was this review helpful? Yes
See 2 more reviews by Paul O for London
thecapitalhotel, General Manager at The Capital Hotel, responded to this review
17 May 2013

Thank you for taking to time to review your recent stay with us. I am delighted to hear that you and your wife enjoyed your visit with us to celebrate her birthday. Julia who you mention above is such a wonderful member of the restaurant team and I am so pleased you enjoyed the tasting menu. I am sorry your... More

Sao Paulo, SP
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 May 2013

I've stayed from 23,to 26 April .I love the boutique hotel. The people are helpful and the location is excellent, next to Harrods . I really like it very much.I recommend ! The concierge is very nice . All we ask, he made ! Like change appointments or buying tickets to London Eye , best idea for a little bit... More

Was this review helpful? Yes
See 6 more reviews by Mari A for London
thecapitalhotel, General Manager at The Capital Hotel, responded to this review
10 May 2013

I am very happy to hear you enjoyed your stay with us and that our concierge team were able to assist with your itinerary. The David Bowie exhibition has been a hugely popular hit in London so I am glad that you were able to enjoy it along with the London Eye. It’s a good tip to remember that our... More

Oslo
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 7 May 2013

Having been a regular visitor to London and the Capital Hotel in Basil street, the question is : how can you stay better, with personal service, with the best bar and excellent restaurant in the middle of the best shopping and restaurants in London? If you happen to bring your wife, girl friend, she will love you for being in... More

Was this review helpful? Yes
thecapitalhotel, General Manager at The Capital Hotel, responded to this review
10 May 2013

Thank you so much for your review, I am delighted to hear you enjoyed your stay with us. We are so lucky with our location, to be in the heart of Knightsbridge and surrounded by such great local restaurants and shopping like you say. It is great to have Harrods as our local corner shop! We look forward to seeing... More

Mansfield, United Kingdom
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 6 May 2013 via mobile

Disagree entirely with the previous review except for the Internet connection which is incredibly slow. If I was using it for business I would be terribly frustrated but I wasn't and it really wasn't an issue. Everything is exceptional from the moment you check in. The interior could be described as outdated, I prefer to say warm and cosy and... More

Was this review helpful? Yes
thecapitalhotel, General Manager at The Capital Hotel, responded to this review
10 May 2013

I am so thrilled to read your review and noted your comments with pleasure, as a family run hotel we strive to make sure people feel at home here and so there is no greater compliment. I am so lucky to have such a wonderful team and I am glad you felt so welcomed from the moment you check in.... More

Stockholm, Sweden
1 review
2 of 5 stars Reviewed 1 May 2013

The hotel felt outdated and everything in the interior was coloured with a beige/brown tone and floors covered with thick carpets. The beds vere not very comfortable and noisy. The internet was increadibly slow - so trying to work from the room was impossible. There was a lot of noise from nereby rooms and the hall way. Standard features -... More

Was this review helpful? Yes
thecapitalhotel, General Manager at The Capital Hotel, responded to this review
10 May 2013

Thank you so much for taking the time to come back to us with your feedback. I am sorry to hear you did not enjoy your recent stay. We hope that our interiors reflect that we are a classic English hotel however it’s a shame to hear it was not to your taste. It’s unfortunate it was not made apparent... More

Midlands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 25 April 2013

If you are tired of big 'corporate' five star hotels that are very much alike, then take a trip down Basil Street and enjoy real five star comfort and service. This is a hotel that proves the old saying 'small is beautiful'. You feel at home the moment you walk through the door - the welcome is warm and friendly,... More

Was this review helpful? Yes
thecapitalhotel, General Manager at The Capital Hotel, responded to this review
10 May 2013

Thank you so much for your review. I am thrilled you have become part of the extended Capital family. The team are always delighted to read such kind feedback and I am very lucky to work with them. As a family run hotel we strive to make sure people feel at home here and so there is no greater compliment.... More

Little Cayman
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 25 April 2013

The staff are still excellent BUT the newly done rooms are very bland with little space to put things away. I had been looking forward to revisiting the in house French Restaurant which I had remembered as being superb. It was now a fish place, nearly empty on the night we ate and we were not impressed with the freshness... More

Was this review helpful? Yes 1
See 5 more reviews by C-Seven for London
thecapitalhotel, General Manager at The Capital Hotel, responded to this review
10 May 2013

Thank you so much for your comments and I am delighted to read that you have returned to find the team as good as you remembered. Whilst all our newly refurbished rooms are individual I am disappointed to read that you found your room not to your liking. I hope on your next stay you will allow us to show... More

The Montague on The Gardens
Great value on a similar hotel
London, England
4.5 of 5 stars 1,570 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in London
Trendy
The Milestone Hotel
The Milestone Hotel 5.0 of 5 stars 739 reviews
Family-friendly
Egerton House Hotel
Egerton House Hotel 5.0 of 5 stars 405 reviews
Romantic
base2stay Kensington
base2stay Kensington 4.5 of 5 stars 1,810 reviews
Luxury
The Kensington Hotel
The Kensington Hotel 4.5 of 5 stars 635 reviews
Show Prices ABS:HotelCheckRates-d193121?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d192122?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d189735?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1371050?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these London hotels
The Levin 5.0 of 5 stars 239 reviews Knightsbridge Hotel 4.5 of 5 stars 195 reviews The Beaufort Hotel 4.5 of 5 stars 385 reviews Basil Street Apartments 4.0 of 5 stars 4 reviews
Show Prices ABS:HotelCheckRates-d210074?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d195395?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d187924?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d261923?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 1,081 hotels in London, ranked by popularity

Been to The Capital Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Capital Hotel

Also Known As:
Capital Hotel London
Address: 22 - 24 Basil Street | Knightsbridge, London SW3 1AT , England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Romantic Hotels in London
#48 Luxury Hotels in London
#82 Business Hotels in London
#100 Family Hotels in London
Price range (per night): S$478 - 786
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Fastbooking, Orbitz, Expedia, Hotels.com, Agoda, Venere and Tingo so you can book your The Capital Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Capital Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Capital Hotel
Show the lowest price for this hotel (from our partners)
Show Prices