We booked for my wife's birthday weekend a pre-theatre afternoon tea in the English Tea Room. We were slightly early on arrival so we were invited to wait in the bar for 10 minutes. After we were shown to our table, the tea order was eventually taken and the food delivered. The staff were slow to replenish the plate of... More

Organised as a surprise for my recent birthday, I was treated to a fantastic high tea at Brown's Hotel. The tea room, housed within the beautifully appointed Hotel was warm and welcoming, even though we showed up 30 minutes early. The selection of teas was interesting and the food was fresh and plentiful. Highly suggest indulging with a glass of... More

I moved here from a dismal closet of a room by Victoria Station and felt as though I'd gone to Heaven. London is SO expensive, and staying here was certainly no bargain but the quality of the experience was very high. The single room I had was most comfortable and although the window stared right at a wall, what can... More

The is the best hotel I have ever had the pleasure of staying at. The staff were so friendly and helpful, nothing was too much trouble, and they upgraded us to a the Albermarle suite. The food was delicious - amazing smoked salmon. Perfect location. All round brilliant experience.

Lately we have been travelling to London quite often and the highlight of our trips is the stay at the Brown's Hotel. It has the best location, and this helps, but what we love most is the staff. Everybody is extremely nice and helpful and every time the feeling is like coming back home. We also love the food, from... More

The Hotel did a marvelous job of making my eleven year old granddaughter feel like a princess. There were cookies and chocolate eggs with her name on it. There was a special tooth brush and tooth paste, and everyone was so helpful and kind. I have traveled many places in the world and I would say that this is the... More

I had afternoon tea at Brown's with a friend of mine 2 weeks a go and i was very impressed by the service and the quality of food. It was worth every penny and i strongly recommend the place . Also had a drink in the bar and the atmosphere and service was outstanding , and the selection of nibbles... More

When you go to a 5-star hotel that you've heard is fabulous, your expectations tend to be very high. To the point that you may be overly sensitive to the slightest imperfections. At Brown's, it's as though they have thought about every possible thing the traveler might experience, and figured out how to make it effortless and pleasing. It's hard... More

OVERALL This is we hear the oldest hotel in London. And, as our friends from the UK said, this is a "very posh hotel". And we totally agree. We were treated with great respect and all of our needs were pre-taking care of. GREAT WITH KIDS We were particularly impressed with how well they took care of the children guests... More