Coming from perth western australia we wanted to have a quick look around london so we Stayed at the holiday inn express London city because it seemed to be in a good area and was well priced compared to some of the places we looked at. The hotel was simple but nice. If u can get it cheaper with out... More

We stayed here for one night only. This was our third stay in this hotel which must say something. Twin room was clean, quiet, and in great condition. Staff were efficient and very friendly. Breakfast buffet was what you would expect from a Holiday Inn Express but it was fine. The shower room was a little cramped and if we'd... More

We chose a non-smoking room, but when we cheked-in they give us a room that smells cigarretes. they change our room in the next day, but the phone was broken.

Stayed here on business twice. Nice rooms and very clean with good bathroom. Easy access to transport means you can be in the thick of London very quickly and the small square just 50 metres up the road is great for quality restaurants and bars. Don't bother eating at the hotel unless you like bland poorly served food, venture out... More

If you can effort more - there is excellent Crowne Plaze near this place. This hotel is is a shame for the ICH group. I have been in many HI Ex (also in UK - e.g. Liverpool Albert Dock shall be taken as an example) and they have never looked so crappy. Yes, I know it's us - the guests... More

A hotel can be revamped and look good, the room can be great for the price, the staff can be friendly, you can have a good breakfast included in the rate, the location can be perfect so why only two stars? Because surely the primary function of a hotel is to provide a half decent bed to sleep in!! Not... More

Well I thought with the price I paid, it would be a good hotel but it turn out to be a poor class hotel. The staff doesn't even know how to smile. Yes, they have a new wing but the problem here is that there are no elevators or walk way going to this wing, so if you are carrying... More

The best thing about this hotel is the rooms have been recently renovated. Very much a budget hotel with standard furnishings, no luggage stand, no wardrobe, just a rail right next to the bed. But the bed was comfortable and the room was clean and of a reasonable size with a very new looking bathroom. Breakfast is a self-service buffet... More

This hotel really is a disgrace and as I was using it to enterain a business guest in London I was frankly embarrassed by it. The first surprise is that the website booking prices did not include VAT and at nearly 200 punds per room per night (yes really!) another 40 pounds per night is added as you confirm your... More