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Holiday Inn Express London Royal Docks - Docklands

3.0 of 5
1 Silvertown Way | Canning Town, London E16 1EA, England
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Holiday Inn Express London Royal Docks - Docklands
Ranked #401 of 1,069 hotels in London
3.5 of 5 stars 319 Reviews
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320 reviews from our community

Traveller rating
    59
    135
    82
    28
    15
See reviews for
Families
47
 
Couples
61
 
Solo
29
 
Business
57
 
What travellers say
  • Canning town(20)
  • Tube station(7)
  • Jubilee line(6)
  • Continental breakfast(6)
  • Main road(5)
Date Rating
london
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

Rooms are more or less ok, but no restaurant...and the hotel is pretty much in the middle of nowhere. All dissatisfied customers of this hotel meet for dinner at the (only) Italian restaurant nearby ...there is nothing else there... Bring you own drink when you stay here,...yes there are vending machines....but if you don't have coins you can't get any... More

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See 6 more reviews by mrc v for London
sunderand
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 18 May 2012

Stayed here for a week on business, the 1st thing that strikes you is the welcome at the front desk. Yolanda checked me in and she had a smile that lit up the room!! Nothing was too much trouble for her, she's a real asset to this hotel!! The room was slightly better than the average Express, good size and... More

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Southampton, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

We stayed at the Holiday Inn Express for 3 nights, whilst attending an event at the nearby Excel Centre. We were very happy with everything: the room was clean and was a good size. The staff were friendly and the breakfast was fantastic. The breakfast was advertised as being "continental", but actually including a wide variety, including sausages, scrambled eggs,... More

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Montreal, Canada
Top Contributor
50 reviews 50 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 14 May 2012
2
people found this review helpful

This was my first stay in London and my expectations were not very high for the hotel. I was very happy to see that this is an American Style Hotel with modern amenities, large rooms and cordial customer service. I was there during low season and got rooms for about $50 US, which includes breakfast. The food at the hotel... More

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See 4 more reviews by mustsell for London
Redditch, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 May 2012

Stayed a couple of nights in April. Typical HIX, clean, comfortable rooms and staff ok. Handy for the tube station and only 2 stops to Canary Wharf. On the down side - no restaurant and although there is an Italian restaurant next door, this was very busy and cramped, and I was unable to get a suitable table. Canning Town... More

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See 4 more reviews by MrTR4 for London
SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
9 May 2012

Dear TR4, I would like you to thank you for taking the time to write a review of the Hotel. Your comments really help us to understand what customers are feeling and experiencing during their stay. The team and I look forward to welcoming you back to the Hotel upon your next visit to London. Kind Regards Shaun Fitzgerald General... More

Manchester
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

Rooms are standard holiday inn express, clean and functional for a short stay. Ideal location for the O2 as only one tube stop away. Bit of a dodgy area, a short 5 minute walk from the tube. I was on my own walking back aft the concert but plenty of people walking my way so i didnt feel unsafe. The... More

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SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
9 May 2012

Dear Sorrentosarah, I would like you to thank you for taking the time to write a review of the Hotel. Your comments really help us to understand what customers are feeling and experiencing during their stay. I’m glad that you took the time to mention the really kind customer service you received from my team. And that you enjoyed your... More

Belfast
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 May 2012

Stayed for one night on business. Its "ok" for an overnight. Basic as you would expect from Holiday Inn express. Rooms are clean etc. Free wifi. Near the DLR but not the best neighbourhood in the evening. Business users passing through, its fine, but I would not base a holiday or weekend break there unless you had to.

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See 3 more reviews by pmooneynet for London
SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
9 May 2012

Dear pmooneynet, I would like you to thank you for taking the time to write a review of the Hotel. Your comments really help us to understand what customers are feeling and experiencing during their stay. I must say that I disagree about using the Hotel as a base for a weekend or for longer. The Hotel is within easy... More

UK
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 29 April 2012

I was booked into this hotel for one night on a business trip. It is 2 stops on the tube away from Canary Wharf, but there are better hotels, closer that I'd chose if booking myself. The hotel is on a main road and seemed to be between a residential and disused industrial area. The best thing about it was... More

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See 4 more reviews by Casey100 for London
SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
2 May 2012

Dear Casey100, Thank you so much for taking the time to write such a detailed and informative review of your stay here at the London Royal Docklands Hotel. We really value your comments as it is our goal to make everybody’s stay at the hotel a great stay. We really pride ourselves on providing a really friendly service and keeping... More

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42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 25 April 2012

Arrived to a hectic reception. My reservation could not be found. Was given a twin room but had booked a double. Was told the hotel was full so had to sleep in a single bed which was uncomfortable with thin duvet. Could hear everything (and I mean everything!) through the wall. Basic bathroom with smelly drains. I telephoned reception and... More

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See 9 more reviews by intrepidexplorersid for London
SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
26 April 2012

Dear Intrepidexplorersid Thank you for taking the time to write a review of the Hotel, I’m sorry you did not seem to enjoy your stay at the Hotel. I can’t help but feel that your being a bit harsh in your judgement and maybe that is due to the fact we were unable to provide you with a double room.... More

Bangkok, Thailand
Contributor
20 reviews 20 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

I stayed at this hotel because the price was cheaper than other hotel in Canary Wharf. The room is quite small, still comfortable.Breakfast is average. It is just about 3 minutes walk from Canning Town Station but there was not any thing interesting around the hotel. There was only one Pizza restaurant. Using Jubilee line is the fastest way to... More

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See 3 more reviews by kibibo for London
SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
26 April 2012

Dear Kibibo, Thank you for taking the time to write a review of the Hotel, I’m pleased that overall you enjoyed your stay. You did seem a bit negative about the location of the Hotel. Although we are close to the Greenwich. At Greenwich there are a great number of sites to see and visit. Just one stop from the... More

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Additional Information about Holiday Inn Express London Royal Docks - Docklands

  • Holiday Inn Express London
  • Holiday Inn London
  • London Holiday Inn
Address: 1 Silvertown Way | Canning Town, London E16 1EA, England
Price range (per night):* S$165 - 378

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Holiday Inn Express London Royal Docks - Docklands
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