Stopped here, with my wife and daughter, so as to be near Crystal Palce for the annual London-2-Brighton Mini run. I wish I'd camped. Our "lovely big family room" looked like it belonged in an asylum seekers/refugee camp, with two single beds (one with castors, one without) crammed between two sets of bunkbeds. There were two saucers and one cup... More

This hotel is a dump, it needs closing down. There was building work going on and lots of mess everywhere. Our room was terrible. It needed new carpets, curtains, redecorating. I am no electrician but I did not like the look of some of the wiring. There were no bed side lamps and the shower did not work properly. Very... More

well what can i say?? we were booked into this hotel by a very generous friend therefore we didnt even need to pay for it! i love camping so as you can imagine i'm no snob,i'd put my head down anywhere if need be!! i'm writing this review from a money for value point of view. It cost 130 pound... More

Would not recommend. Breeze was coming through windows even when closed. In our 4 days stay 2 days no hot water and 2 days hot. I doubt the cleanliness of the rooms (at least the bathroom was OK). Dead insects by the windows...Room was constantly cold and breezy, you could hear everything that was going on in the hotel through... More

Dont be fooled by the picture of the hotel cause once your through the front doors you will notice a big chance.so many bad points I'm not sure where to start, he goes.i booked a double room and on my long walk to the cellar where the room was I was greeted by dirty stained walls which had more food... More

The rooms had paint and paper hanging off the wall, Staines on the celing in the rooms, the bath rooms was dirty, it was not present at all. I wanted change rooms the guy on reception could not hardly speak English, it was just a nightmare, I'd keep away from this place, that is just my opinion however. The best... More

i booked one room for 2 days but i request everybody please dont stay at this hotel - dreadful,dirty and smelling hotel.the worse experience of my life. no toilet clean, no sheets change, hairs on bad and dust on bed. rubbish breakfast and rubbish room rates. i request all customers that please don't spent your money on this horrible hotel.

I was dreading our stay here after reading all the reviews and even tried to book somewhere else the day before. But what can I say?............... arrived at the desk,nice welome.Asked if we could have a room with a view,to see over the city.Lovely lady on the desk had a look,spoke to someone and sorted it. Went to our room... More

please dont stay at this hotel - dreadful, dreadful, dreadful! the worse experience of my life! hotel needs to be knocked down. staff very very rude, unhelpful, rooms disgraceful, and dingy and wallpaper comin off the walls and sockets hanging from walls. had to pay ten pounds for a hairdryer that didnt work! we arrived and sent to rooms 935... More