This hotel was booked for myself through a corporate booking company, I trusted that it would be ok and didn't make any initial searches on the hotel ... Big mistake! Upon arrival it didn't seem to bad ... Then I got to my room. Small, dirty, basic and tatty ... I felt extremely annoyed this was a supposedly 4* hotel... More

We booked this hotel on laterooms.com - we were going to a birthday party at the nearby Kensington Roof Gardens and the proximity of this hotel was perfect. The hotel's location is fantastic, right in the heart of Knightsbridge. Indeed, our room had a lovely view across Hyde Park. Unfortunately though, it's location is the only good think about this... More

My wife and I stayed here for one night, wished we could have stayed longer.Our room was very clean,very quiet and of a good size. Because our room was at the back there was no view only of a fire escape but we were not in it long enough to worry about that. The bed was very large and very... More

This is the first time I've felt compelled to write a review on here, but I haved to say this is the worst hotel I've ever stayed in. The facilities, the state of disrepair, the service, the rooms - there were no redeeming characteristics. For the price this hotel cost (circa £400 for one night) you'd expect a lot more... More

This hotel is terribly run down: worn out carpets, paint peeling off the walls, ancient elevator, dirty old windows that do not protect from the traffic noise, blinds that do not work properly and let the light in. Breakfast is poor. This is clearly not what I would expect from a four stars hotel. The price (I was charged GBP... More

I stayed here on business last night and, although I am no expert, I thought this is was a poor hotel. On entering the hotel at 5pm a guest was complaining to the receptionist about her room, so this was clearly not a good start. I was ushered into the 'lounge' which consisted of a few dining room type chairs,... More

Only good thing to mention is the location... the rooms are crappy and the service is awful. I stayed there for a business trip and was dissappointed from the minute I walked into the lobby. It was really a waste of money.

The fact that this is a 'cheap' hotel in Knightsbridge should tell it's own story. Although I disagree with some of the more negative reviews, I have to agree with the overall (negative) trend of the majority of reviews on this site. My wife & I took my parents to London for the weekend and, probably due to the FA... More

Okay so where should I start.... Well I booked for afternoon tea for me and my boyfriend. Firstly, I thought afternoon tea involved tea but when my tea arrives 20 minutes after we've consumed the cakes and champagne I don't think that counts. Secondly, the service is appalling! When I asked where my tea was the waitress said she forgot... More