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Novotel London Waterloo Reviews

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Novotel London Waterloo

4.0 of 5
113 Lambeth Road, London SE1 7LS, England (Waterloo / South Bank / Southwark)
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Novotel London Waterloo
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Ranked #260 of 1,077 hotels in London
4.0 of 5 stars 1031 Reviews
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1,031 reviews from our community

Traveller rating
    296
    518
    159
    43
    15
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Families
416
 
Couples
237
 
Solo
58
 
Business
134
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Falsterbo, Sweden
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
“Worn hotel - Nice staff”
3 of 5 stars Reviewed 17 June 2013 NEW

Hotel has a great location and at least the reception is bright and welcoming. The hallways are worn down and I think were under renovation - not quite clear as there didn’t seem to be any activity renovation’wise but there was a sign stating that this was the case. My colleague who stayed there a few years ago claimed that... More

Was this review helpful? Yes
See 2 more reviews by HansR66 for London
bernard p, General Manager at Novotel London Waterloo, responded to this review
18 June 2013

Thank you very much you for taking the time to review our property online following your stay. It is such a great satisfaction to see that you appreciated our central location, making it the perfect base to discover London. I am also very pleased to read your positive comment regarding the service you received at the bar and restaurant. Yes... More

Harrogate, United Kingdom
Reviewer
3 reviews 3 reviews
“Good while on business”
4 of 5 stars Reviewed 14 June 2013 NEW

A little walk along the river to Waterloo which is convenient for business users. Service was good, check in a little slow perhaps. Breakfast is massively expensive at £15.95 per person per day! I only want a bowl of cornflakes and a banana!! Bed is comfortable, room is clean and big, TV is lacking in channels. Room service was excellent... More

Was this review helpful? Yes
See 2 more reviews by Oli W for London
bernard p, General Manager at Novotel London Waterloo, responded to this review
18 June 2013

Thank you very much for this very nice review of our property following your stay. It is a real pleasure to see that you enjoyed our spacious as well as very clean rooms, and the warm hospitality of our staff.. I am also very glad to see that our central location was so convenient to you. I would indeed recommend... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent, modern hotel in a great location!!”
4 of 5 stars Reviewed 10 June 2013

I booked this hotel as part of my best friends stag night! Main reason for booking was for the location. It's not the most central hotel location but with a short 10minute walk along the river to the London Eye and millennium bridge your be in trafalgar & Leicester Sq in no time and save huge amounts for that little... More

Was this review helpful? Yes 1
bernard p, General Manager at Novotel London Waterloo, responded to this review
12 June 2013

Thank you very much for your kind review following your stay at our hotel, we are very appreciative of your feedback. How nice to see you liked our hotel with its modern and clean rooms. I am also very pleased to read our staffs were always very helpful and polite and that our central as well as quite location was... More

Cutchogue, New York, USA
1 review
“Interesting experience - much enjoyed!”
5 of 5 stars Reviewed 9 June 2013

We found the tech aspect of the room very interesting, liked the feature where the lights don't get wasted - though it took us a couple of minutes to figure out what was going on :) The bathroom was lovely, and very inspiring!! Your personnel on the desks in the lobby were really helpful and pleasant, we enjoyed their guidance... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review
12 June 2013

Thank you very much for your kind review and for this excellent 5* rating, left on Tripadvisor following your stay in our property. What a great pleasure to read that you were fully satisfied by our property, enjoying the room and energy saving system . I am also very happy that our staff made all the difference by being so... More

New Delhi, India
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Great base to explore London”
4 of 5 stars Reviewed 7 June 2013

We chose The hotel mainly because of the location. It is a stone's throw to the London eye, south bank, Westminster Abbey and the Houses of Parliament and a slightly longer walk to attractions at the Westend. Alternatively, you can take the tube from the stations nearby. The room itself was comfortable and clean.

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review
10 June 2013

Thank you very much for your kind review following your stay at our hotel, we are very appreciative of your feedback. I am so pleased to read that our convenient location, on the doorstep to the River Thames and a couple of minutes’ walk away from Lambeth station was perfect for you. We really look forward to welcoming you back... More

Bristol, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“NIce hotel, in a good location”
4 of 5 stars Reviewed 5 June 2013

Two night stay for business. I had an executive room, which I found was large, clean and had everything I needed. The hotel public areas were good, and all the staff were very friendly and helpful. The bar was reasonably priced, and the breakfast hearty and filling. Used the on site car park, which was a little tight, but fairly... More

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See 3 more reviews by MrMonkey123 for London
bernard p, General Manager at Novotel London Waterloo, responded to this review
10 June 2013

Thank you very much for your kind review following your stay at our hotel, we are very appreciative of your feedback. I am so pleased to read that our convenient location, on the doorstep to the River Thames and a couple of minutes’ walk away from Lambeth station was perfect for you. Indeed our car park is a very good... More

Worcester, United Kingdom
1 review
“Flexible Stay”
4 of 5 stars Reviewed 5 June 2013

I wanted to bring my children to London for the first time, so booked 2 nights - Friday and Saturday. To optimise our time I asked the hotel when I could arrive, I was told "as I was driving I could arrive whenever I wanted on Friday morning, if the room wasn't ready we could leave our luggage. We arrived... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review
10 June 2013

We very much appreciate your comments regarding your stay at Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again... More

Westbury, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“London Holiday”
5 of 5 stars Reviewed 3 June 2013

The hotel was very nice and clean. The staff were very helpful and willing to assist at all times. The meals were very good. Travel into city was easy, a bus stop just outside the door and underground stations in easy walking distance. We would definiitely stay there again.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review
5 June 2013

Thank you very much you for taking the time to review our property online following your stay and rating your experience with 5 stars. It is such a great satisfaction to see that you appreciated our central location, close to all public transportation, making it the perfect base to discover London. I am also very pleased to read that you... More

Gurgaon, Haryana, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good stay”
4 of 5 stars Reviewed 1 June 2013

I stayed for 12 days during April-May 2013, overall I had a good time - room was clean and service was prompt. The hotel is in proximity to Thames, Westminster and well connected with the tube ride which is 10 mins walking (Lambeth North) and Waterloo tube station is the next stop and around 25 mins walking. I booked it... More

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review
3 June 2013

Thank you for your kind comments and compliments . I am really delighted that you enjoyed your long stay with us and I am pleased that you liked our extremely convenient location, close to the tube station Lambeth North. I would like to remind you that you can book our discounted breakfast on Novotel Website and that the end June... More

Sheffield, United Kingdom
Top Contributor
75 reviews 75 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
“Excellent Choice for Sightseeing”
5 of 5 stars Reviewed 30 May 2013

I chose this hotel after lots of research on the net as we wanted somewhere in London close for sightseeing, good quality but not too expensive. I am pleased to say that it was a really good choice. The location was great. Just a few minutes walk from Westminster tube station and many London attractions almost on your doorstep! The... More

Was this review helpful? Yes
See 10 more reviews by Helen B for London
bernard p, General Manager at Novotel London Waterloo, responded to this review
3 June 2013

I am very thankful for this great feedback and I am also really grateful to you for giving us the maximum score following your stay at the Novotel London Waterloo. I am very happy to read you choose our hotel after intensive research and that you had such a great stay with us, liking our gym, enjoying our great location... More

 
 
Novotel London Waterloo
Novotel London Waterloo
4.0 of 5 stars 1,031 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Big Ben” (19)
  • “Very good” (15)
  • “Lambeth Palace” (11)
  • “South bank” (6)
  • “Hotel staff” (4)
  • “Trafalgar square” (3)
  • “Nearest tube station” (3)
  • “Car park” (3)

What travellers search

  • novetel waterloo london

Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Phone Number:
Region: United Kingdom > England > London > Waterloo / South Bank / Southwark
Amenities:
Bar/Lounge Fitness Centre Children Activities Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#167 Luxury Hotels in London
#217 Family Hotels in London
#308 Business Hotels in London
Price range (per night): S$243 - 420
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park. ... more   less 
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Also Known As:
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Accor London Waterloo
London Novotel Waterloo
Novotel London
London Novotel

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Novotel London Waterloo
113 Lambeth Road
London SE1 7LS
England
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