I travelled with my sister and daughter, for my sisters birthday. We were upgraded into a larger room as there were three of us, free of charge which was lovely and appreciated. The room was lovely and traditional, the bathroom was on the small side and possibly did need some tlc, but added to its charm. I was disappointed that... More

First of all I would like to point out that I'm a Platinum SPG Member which meens I spend at least 50 nights a year at Sheraton/Starwood hotels.... Never in my life have I experienced such a bad Sheraton, and I visited many. Especially with prices like this hotel in London, better to stay somewhere else. Upon arrival at 2... More

This hotel was booked for us as part of a package deal. We were a bit taken back when the car drove into an alley to the check-in entrance. Our room wasn't ready, but it was early in the morning so we dropped off our bags and headed across the street to Green Park and beyond was Buckingham Palace. The... More

We stayed at the Sheraton Park Lane from May 10 through 14th. It was our third visit in the last 3 years so obviously we enjoy it! Hope to return in 2013….We love the city. The location is the best just a few blocks from the Green Park Metro with easy access to the entire city and it is across... More

Myself and my wife justed stayed 2 nights at the Park Lane Sheraton on 21st & 22nd Maty 2012. I have to say our stay was very much better than we had anticipated after reading some of the reviews on Trip Advisor. The room a standard one on the 5th floor was very nice with a flat screen TV a... More

Upon arriving in London after 10 days In Ireland we were shown to a tired room Carpets filthy we actually ordered four sets of towels to place on the floor so we could walk comfortably barefoot The second night we were changed to an upgraded room as we had asked for and had a bit of better luck No view... More

this hotel was all that was expected. we were treated very well, by all staff. check in was smooth. we were early so rooms were not ready. our rooms were good and clean. this is an old hotel but is being maintained well. excellent location for whatever you want to do. we are spg gold and were recognized as such.requested... More

Stay here quite frequently when staying in London and the service is always good. This time we had a problem with the air conditioning in the room, which they tried to fix while we were out. Unfortunately the problem was not fixed and the engineer spilt water on my husband's shirt hanging in the closet. The team arranged for the... More

The Park Lane Sheraton is a grand hotel in old English style and is my hands down favourite place to stay. It has not turned into a Philippe Stark sort of place, like my ex-favourites the Waldorf Astoria or the Mountbatten or the hotel (Randolph, I think) on Leicester Square that used to be so nice, and is now so... More