The hotel was nice and the service was good. Rooms are very small and the beds could have been more comfortable. I was very disappointed with the pillows, all big and hard. I asked for a down pillow and was given a cheap feather filled pillow that wasn't much better. Also the AC system in the room is not good.... More

It was very enjoyable to stay at this hotel, just a stone's throw away from Edgware Road and set in a surprisingly tranquil area of central London. The staff were very courteous, helpful and professional; the room was clean, comfortable and modern, yet imparted a luxurious feel; and the room service meals delicious! If I had to find a flaw,... More

This hotel is the place to stay if you want to be in the heart of London and also have the benefits of a wonderful service and accommodation. The rooms are spacious and well-kept which is hard to find in London even if 5-star hotels. The size of the hotel is great as it is not so big nor is... More

I returned to the Montcalm after about 5 years to find that it had become a victim of the Bauhaus/Russian airport school of design. For example the lady I took to dinner in the Restaurant said that it looked like a staff canteen. Service has the minimalist approach too! Who decided that the Montcalm's guests would prefer painted slabs and... More

Took my daughter to the Montcalm, Cumberland Square in London for a birthday treat. We arrived in the afternoon, a bit early to check in, so left our luggage at reception and went off to a matinee, when we came back as a treat, because they knew it was my daughters birthday, I had told them when I was making... More

The service from all staff was exceptional. My room was luxurious with the best hotel bathroom I have ever had experience of - enormous bath, fantastic showers. I had a wonderful spa treatment, again the best I have ever experienced. The spa facilities are compact - don't expect an olympic pool or large gym! Although small everything was presented beautifully... More

Absolutely amazing. We stayed her for two nights, my boyfriend had booked this hotel for us for a valentines getaway. It could not have been more perfect. Although we were disappointed to be put into the opposite hotel (not the main block) it was still very nice and quite exclusive. Quiet area just behind Marble Arch. The room was on... More

Stayed with a friend and I must say the service by all staff we dealt with were exceptional. The Spa treatments we had were perfect much better than other popular ones in London. Their Grill for evening meal we could not fault .....we are lovers of beef and their sirlion was done to our perfection. Highly recommend The Montcalm to... More

I took my friend for afernoon tea at this hotel last week and it was the worse tea I have ever had. The sandwiches were very boring with some very strange fillings(hummus and grated carrott,soggy cucumber and a smearing of cream cheese I think?) The cakes were tasteless. The best part about it was the Tea and the service. I... More