I am a frequent business traveler to London and have stayed at the K-West more than a dozen times, and each time there I find that it has gotten progressively worse. This past trip will be my last time staying there, which is a shame since it is so conveniently located to my offices. I've noticed the last few times... More

I booked the K West via lastminute.com for a night over the bank holiday weekend. Great room only deal (£99) as it was 'top secret', but easy to work out. Convenient location on a side street just off the roundabout between Shepherd's Bush and Holland Park. Short walk to Westfield, Underground and Overground. Having pre-paid my room, I was rather... More

I booked the K West Spa for my mum and I to celebrate her birthday and since she had never been to London I wanted her stay to be extra special! The K West did not disappoint - from directions to the hotel from the train station to the friendly welcome and the room was amazing!!! I would def recommend... More

I wanted to write this review as I have seen many mixed reviews about this hotel,our stay was great here over the weekend. Myself and my partner thoroughly enjoyed ourselves. I have to complement your staff on how professional and welcoming they all were. It was genuinely one of the best customer service experience I have received. Every part of... More

Recently stayed in this hotel for a weekend London break. Hotel was tucked away and a little awkward to find initially. However, very polite staff, comfortable, clean room, very comfy bed and lovely quiet nights sleep. Didnt sample breakfast as thought £17 for cooked btreakfast a little on the steep side especially as we got breakfast for 4 people for... More

What an awesome experience. We arrived at 8am after a very long night of flying. We were given access to the spa so that we could shower and freshen up. Then our luggage was stored and we were offered breakfast even though we were not checked into the hotel yet. Denise then arranged a tour for us and sent us... More

The room itself was large and the bed fairly comfortable but the shower pressure left a lot to be desired and the plug was broken which made for an interesting shave in the morning. More annoyingly when I left my car with the valet, I had it returned covered in sap and buds from the tree it has been parked... More

I just want to say I thoroughly enjoyed my spa treatments and use of the spa. All staff members (both spa and non spa) were a delight to deal with and were very efficient. All the Spa facilities were first class and spotlessly clean............ The banyia-massage i had was the best ever and i have massages regularly Thank you so... More

This is a great hotel for a business stop over - large, light, apartment style rooms with desk, iron and board, plenty of space and down a very quiet side street. It is worth a few tube stops west along the central line (shepherds bush). Annoyingly wifi is not free in the room unlike other business-focused hotels - but there... More