Not much to say about this hotel. I stayed there for 2 nights attending a conference at the hotel itself. I didn't have a booking, but when I asked the receptionist for a booking using the special even rate, she said I couldn't get that because my company should've contacted the hotel directly, which isn't correct because the event website... More

The room rate was discounted on several booking sites which probably reflects the renovation work being done. However, despite hammering and drilling starting at 7am, there is no evidence that guest rooms are to be upgraded. They are rather drab and gloomy, a little on the small side for this price range with a depressing khaki decor. The a/c was... More

We love the hotel, but the concierge seems to feel we were not entitled to their services. We had inquired about obtaining tickets to Les Miserable and were told "it's very expensive"! Now... if we are staying at the hotel in the first place, I am pretty sure we can afford tickets to a show. Hubby was wearing, dress pants,... More

I stayed for the weekend here since I wanted to treat my mother for her 75th birthday. The hotel is in an excellent location and close to Edgeware Road tube and also on a number of bus routes, meaning getting to the hotel is easy. The reception area is currently being updated and whilst it was very busy the check... More

I continue to be irritated by this hotel. It is one of the most convenient hotels in London for me, I'm a hhonors Gold member so collect points and I often get an excellent rate, but I'm starting to wonder whether it is worth the effort. I arrived after a long day and a late arrival into Heathrow at 23:15.... More

On a combination business and pleasure trip to London, I stayed at the Metropole for 9 days. For value for money and location, it is as good as possible for London. The whole world stays there, of every age and nationality. Lots of small, decent shops and restaurants in neighborhood, convenient to transportation. Simple and straight-forward, no charm, hotel restaurant... More

Having read the reviews on this hotel prior to my stay, I requested a room in the west wing and was not disappointed. It was huge - two king size beds, a sitting area, table, large desk area and a wee view of the London Eye and the Shard. Some of my group were in the tower - a couple... More

I got the hotel via Last minute as a top secret room. When I discovered it was the Metropole I was disappointed as I am not a fan of Hilton, nor, specifically, of the Metropole. However, I was very surprised at how good it was. I ask for and got a quiet room, the room was big and clean and... More

We stayed at the Hilton London and were a little disappointed. Whilst the lobby and staff were as expect for a 4 star property the room was ver small and in desperate need of reburbishment. We gor a great rate, using a secret stay booking, but the room was more in the 3 star range. There was no bar fridge... More