Great location near tube stations, easy and quick check in, rooms comfortable and requests made in advance were quickly dealt with, breakfast one of the best ranges I have seen in a hotel for the price we paid.

This was a great hotel, with a friendly international staff. Our room was spacious and quiet at night while we slept. There were some guests who seemed concerned with the views available from the rooms--there are none, really, ours was of a construction site. It never occurred to me to worry about the view from our room when we would... More

My fiancee and I stayed for one night in May 2012 as her parents were already staying and we made a last minute decision to stay too. It was Sunday night at about 8:30pm so we approached the check-in and asked for a room. We were told that the price was £148 for a standard room but there were only... More

The Metropole is a large and very busy convention style hotel. The West Tower is comparatively new and is designed and decorated to match many new US Hilton properties. The East Tower is older and is dated in appearance and amenities. The ground level corridors, check-in desk, concierge desk, coffee shop and restaurant areas were congested in the mornings and... More

We had the pleasure of staying this lovely, well situated hotel May18-25, 2012. As diamond level Hilton guests we had considered other properties but this could not be beat for proximity to the tube stations. Getting out and about quickly in any direction was done easily here. We found our room( queen superior 1191) to be spacious for Mom, Dad,... More

We arrived at 11:30 am after a long airline flight, only to be told no early check in, although it was offered to us as an option plus we requested a room not facing a building. We got neither. Our reception was cold, mechanical and rude. Even though we saw many people get rooms, we were kept waiting and waiting... More

I have stayed in this hotel many times and it offers reasonable value for money close-ish to the west end. What I do not understand is how they never have enough staff - I so often have to wait to check in / out, and last time had a rate which included breakfast which was a complete waste of money... More

Room was small, not what i expected for the Price i Paid, Drinking in hotel is very dear and 10% charge is never mentioned until you pay for the drink and that is for people staying in hotel. Never used the leisure facitlites but they did look the part stayed in a different hotel on the sunday night(our plans changed... More

I stayed very frequently at the Metropole when on business in North London a few years ago and encountered many of the problems reported by other reviewers - long delays to check in, rooms not available by 16.00 and pre-paid rooms charged a second time to the compulsory credit card However, on a recent visit the room was available on... More