Tiny room. Two people could not shower & dress in comfort in the roomr. After experiencing this en suite I believe size is not important. You could sit on the loo & turn on the shower!Breakfast in the basement was terrible. Everything is displayed too tight. Unable to access the fridge, toaster coffee machine. Space is minimal. Carpets and paint...
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I spent one night at the Central House Hotel in May for a short getaway with my wife. I chose this hotel because of its incredibly low price and seemingly modern look. The hotel is located about equal distance between the Pimlico and Victoria tube stations... a 5-10 minute walk from either station. It is located on Belgrave Road, a...
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We found this hotel to be well located and the beds were comfortable. The staff were polite and it was well priced (£109 b+b).
However, in the bathroom in my room there was a towel covering the drain. When I lifted the towel (to avoid tripping on it) lots of small insects came up the drain and were crawling over...
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Dear Guest,
Thank you for your recent review on Tripadvisor. Please accept my sincere apologies for the unacceptable inconvenience caused to you during your stay. This is not our standard practice. In fact, we pride ourselves on our customer service. I do plan to use your review as a training tool to reinforce the importance of our guest requests. It...
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Don’t get me wrong the hotel isn’t bad in the sense that the beds were mostly clean and the rooms although rather small weren’t grotty and the staff were polite enough and the hotel was conveniently near Victoria it’s just for the £120 we paid the room and the hotel were a bit of a let-down. The bathroom was tiny...
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Problems with the hot water bath. It took a day to fix it. Small breakfast room. The room was very noisy in the mezzanine.
Dear Manuel,
I am so sorry for your inconvenience and discomfort during you stay at our hotel. We truly regret your difficult experience. For some reason beyond our control, the electric company was working on the power and we lost one leg of our phase 3 electrical power which caused our water heaters to be without power, thus leaving us...
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We stayed here for 1 night and I thought tht this hotel offered excellent value. Ok, it ain't the Ritz, but the room was actually not bad (whilst a tad small), but for the price you just can't moan (£65 inc. breakfast, with 10% cash back from Quidco via Hotels.com). There are tea and coffee in room and a small...
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We spent one evening at this hotel.
The staff wasn't welcoming.
Good luck to find your room it is a real labyrinthe.
It is not clean in the room and in the share space.
The decoration is not great and the power of the shower was not great as well.
It was quite close to victoria station, 10 minutes. That...
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Dear Guest,
Thank you for taking the time to post your review and comments.
Whilst I am certainly not happy to have received such comments, I more so regret that your overall experience in Central House Hotel were below your expectations.
We do take all comments seriously and appreciate all the feedback we can get. If you would like to...
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