Close to Queensway station hotel provide average value for money. Staff was friendly but tricky. They give you smaller room but only after asking they provide you standard size.b'fast was good but we saw same menu all three days of stay. Internet sometimes work sometimes not.Cleaning service was good.

As far as location goes, this is about a 5 minute walk from Queensway & Bayswater tube stations. So far so good. There's 24 hour reception and the staff are mostly if not all Spanish (or Spanish speakers). All signs were in English & Spanish. The service was generally good and the breakfast was average continental (I believe British breakfast... More

nice hotel situated near the tube and Hyde Park, swimming pool and sauna appreciated though 'out of service' as from the 2nd day :(.. very nice breakfast with a lot of different things to eat, especially appreciated the cakes. Nice staff, offered us 2 (small) single rooms instead of 1 double with twin beds, and served us easily in the... More

I have read so many different feedbacks from this hotel before arriving and I have to say that my experience was fantastic. Upon arrival the receptionists were really warm and helpful, it was too early to check in but we could store our bags in the luggage room with no extra cost and enjoy the day in London. Shops and... More

We booked this hotel as we were getting married in London and this was in a good location in a nice area of London. When we booked our room, we also booked 2 other rooms and then further guests booked rooms at a later date. We informed the hotel that we were a wedding party on the initial booking and... More

great location,walking distance to the tube and park.Poor breakfast.Not very clean.Staff is ok..they try to be helpful but would not enough.I had a very strange experience never had before anywhere in the world.I came to my room around 1030pm I realised that there's no water in the room.Water from the tab smells bad thus I dıdnt want to drınk from.I... More

When my husband & i arrived staff at reception were very friendly. When we got to our room i was disappointed the rooms are very small & tv is tiny. But the room was very clean and as we were out alot during the day i didnt mind. The breakfast was great, a lot of choice and plenty to eat,... More

as we arrived at the hotel we were very impressed as we were in london for a friends wedding, when we arrived at reception we were dismayed to realise we werent all on the same floor as requested but instead were scattered around the hotel. then we went to our rooms which were tiny. we would not mind this butwe... More

We arrived at the Hotel at 10 pm after a long day's travel from Norway and had to wait 20 minutes to enter the room as the lock was broken. They must have known about it all day. The room was so small you couldn't open the wardrobe and the bathroom was miniscule. There was laminated flooring very unpleasant. The... More