After reading a few negative views my wife and I were aprehensive about our two day stay last weekend !8th to 20th May. We arrived around midday and were checked into our room by a very friendly lady on the desk. we had a room on the third floor with a view of a roof and the other wings of... More

Stayed here for the Heineken Cup Final last weekend and can only say nice things about this hotel. Yes the room was on the small side but we were not spending the weekend in the room. It was very clean and well supplied with tolietries and tea/coffee. Breakfast was very good...great selection of hot & cold foods...nice coffee. Great location..easy... More

I was feeling a bit wary of staying in a London hotel, as they tend to be very impersonal.As we needed a twin room and as we booked online ,the only twin available was an executive room.We didn't realise until we arrived that this entitled us entry to the use of the executive lounge.This in fact made our stay a... More

We spent two nights at the hotel and from the minute we arrived we were made to feel like royalty. Nothing was too much for the staff - our needs were met whole-heartedly. We had a lovely lunch in the bar area whilst waiting for our room to be made ready in a lovely quiet spot (we were a little... More

We arrived at Paddington and took a short cab ride to this hotel. Was only 15 pounds. We could have taken the underground, since this hotel is situated just minutes from both Shepherd's Bush and Holland Ave stops on the Central line, but we had too much luggage. The lobby was nicely decorated. The check in was smooth and the... More

Stayed for 1 night during a business trip. Room is small and compact but sufficient. Toilet/shower is too much on the small size - ok for me as I am of medium Asian built but was challenging for my big western built colleague. Wifi connectivity was slightly unstable. At one point the system played up and informed me that the... More

Such a poor experience for a hotel franchise that prides itself on being high-quality. We booked because of the location and because the exterior shots appeared to be those of an establishment that was well-kempt and relatively posh. We came from Paris, where we stayed in a boutique hotel (Hotel La Belle Juliette) and the step down can't be underestimated.... More

The Hilton Kensington was nice a hotel but the location was not the greatest. There are a few places to eat nearby and the mall is also close by. The hotel is located on the outskirts of London, so you have to take the tube to get anywhere. The rooms were nice, the hotel needs some work. The shower curtains... More

If you value your privacy and your money, don't stay in this hotel! I am a world traveler been around the world visiting many different hotels but this stay was by far the worst stay I ever experienced in my life! They invaded my privacy, made me feel uncomfortable, and they annoyed me to the max level. Their managers are... More