The last 2 times staying here I was given an upgrade (as a Platinum Ambassador PCR member) to an exceptional split-level mezzanine suite and comp Club Lounge access, even when staying on PCR points on one of the occasions. I had a Priority Club Rewards credit card voucher for a free night at any IHG property, and chose to use... More

Spent just one night in this hotel, but it offered us exactly what we needed. Arrived quite late, so the fact that the oriental restaurant was just downstairs was great. No need for transportation with tired kids... Room was big enough, tidy and well equipped, exept that there was just one beer in the minibar. Breakfast was ok and the... More

Stayed here with a colleague before the Garden Party at Buckingham Palace. The hotel is in a great location just across the road from Gloucester Road tube station. A real bonus was the lovely sheltered garden. Our room was well equipped with two large comfy beds. Nice bathroom. Robes and slippers would have been nice though! We had lunch on... More

The hotel is convenient to the tube, grocery store, restaurant and bus stops everything is across the street. The hotel provides hot or cold breakfast it was included in our hotel deal. The hotel staff were courteous and very helpful it's ok not to tip.The hotel provides transportation to and from the airport with a fee for us it's 80... More

Still here- but this is great- right near the tube- very convenient to everything- great area- full grocery/wine and beer store right across street in the arcade. near fast food- good pubs too. very comfortable rooms tho a bit smal as most of London is apparently- sleeping on a cloud-beds very comfy. Great attentive service. Become a priority club member... More

Last week my wife and I were at the Crowne Plaza London Kensington. Landing at Heathrow, the Piccadilly line directly to the hotel. Once coming out of the subway station and turn left, the hotel is across the street. Station also has the District line, which can reach to several other places like Kew Gardens, and the Circle Line that... More

We'd brought the kids to London for a birthday treat so needed a hotel close to the Natural History Museum that was a good price with a room that slept all 4 of us. The hotel reception staff were very helpful when booking, especially when we requested a room overlooking the garden to the rear of the hotel as they... More

One night stop over with parents to visit the RAH. Initial impression very good, very contemporary design, clean and interesting. Rooms clean, well maintained and stylish. Very pleasant reception staff and concierge. Unfortunate that only rest rooms in lobby area are downstairs - not a great idea for the mature traveler though. Fabulous 1 acre garden out the back, peaceful... More

Stayed 4 nights. Rooms were large and modern. Free Wi-Fi and Club lounge were welcome additions. Location is excellent as the tube station is across the street. Museums and shopping(Harrods) are with in walking distance. We will definitely return.