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Holiday Inn London - Mayfair

4.0 of 5
3 Berkeley Street, London W1J 8NE, England
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Holiday Inn London - Mayfair
Ranked #347 of 1,081 hotels in London
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960 reviews from our community

Traveller rating
    228
    438
    181
    80
    33
See reviews for
Families
293
 
Couples
245
 
Solo
56
 
Business
129
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Ashdod, Israel
1 review
4 of 5 stars Reviewed 11 May 2013

My wife and I stayed in Holiday Inn Mayfair for a long weekend and we really enjoyed the hotel. The hotel is not new and should be renovated soon. Nevertheless, the room was very clean and hospitable. The Staff was welcoming and concierge was very helpful. The main advantage of the hotel is its great location. The hotel located one... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
18 May 2013

Dear Asaf M, Many thanks for leaving your review. I am very pleased that you had a happy weekend and that we were a contributory factor. We are aiming to please you even more in the future by improving our hotel. Following a successful consultation and trials we are soon to renovate our rooms. This will create a fresh, more... More

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 May 2013

This hotel is quite OK. It has a good location, close to Green Park (and the famous Ritz Hotel). Very easy to take the tube from here. The room was OK. The room we got first, was already in use. However, they fixed it really quick and gave us a new room. We stayed for 3 nights, and I was... More

Was this review helpful? Yes
See 2 more reviews by Klangbra for London
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
18 May 2013

Dear Klangbra, Sometimes I compare one review with another and what always strikes me is just how different they are. So different in fact that they appear to be addressing different establishments. Your review is of a similar paradox but not because it is contrary to other guests comments. More, the inconsistency with the spirit and nature of the staff... More

manchester
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 9 May 2013

We stayed here in November 2012 for 1 night for my sons visit to St James Palace to be presented with his Duke of Edinburgh Gold award by Prince Philip We had a very nice welcome the room was excellent very nice great view of Langlans Brasserie Asked for extra coffee and tea which was brought to the room immediately.... More

Was this review helpful? Yes 1
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
11 May 2013

Hello ManchesterNightmare, Firstly, let me offer my congratulations to your son for his achievement. I am glad that we were able to add to what must have been a very proud and momentous occasion for you and your family. I wish you well for the future. Best wishes K Collins. More

Hampshire, UK
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

This hotel is in a great location for Central London trips. I've stayed there for work and pleasure. The last time was April 2013 for3 nights over a weekend. The hotel was quiet, clean, comfortable and has all the amenities we wanted for the stay. When an extractor fan in our room ran all night we were moved to another... More

Was this review helpful? Yes 1
See 2 more reviews by CoralMan for London
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
11 May 2013

Dear CoralMan, Thank you very much for your kind words and highlighting the fact that we offer good value. I hope you will continue to stay with us and we will always do our utmost to tempt you back. Regards K Collins. More

Melbourne
Top Contributor
143 reviews 143 reviews
30 hotel reviews
Reviews in 47 cities Reviews in 47 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 5 May 2013

As we had prepaid, there was no welcoming, we just got handled the key. The room we had this time had one queen bed, instead of the 2 beds of the previous time. The rest was just as I remembered. The bathroom (with shower over bath) is very dated and taps had mould around them. The basin has no mixer... More

Was this review helpful? Yes 2
See 6 more reviews by MelbourneLola for London
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
11 May 2013

Dear MelbourneLola, When I saw the headline "Love Hate relationship" I was rather expecting a story akin to the boy who your parents warned you about but no matter how hard you tried you just couldn't keep away from him. On a serious note. I am very sorry that you found dissatisfaction with the service you received and the quality... More

Penang Island, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 3 May 2013

Room is pleasant,bed is comfortable and location is good at city centre very near to hard rock cafe and hyde park .Tube station is within short walking distance and convenient to travel around.One of the best for all holiday inn hotels which is comes with 2 double beds for twin sharing ..

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
4 May 2013

Dear Kimie87, Many thank for staying with us. We would dearly like to see you again so please remember all the conveniences our location offers when you plan your next London visit. Regards K Collins. More

Oslo
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 May 2013

This is the second time I booked this hotel. You get the best location in London just across the street of The Ritz for a reasonable price. The beds are comfortable and the hotel has a nice bar where it is nice to sit down with a cup of tea and watch life. It is not free wi fi in... More

Was this review helpful? Yes 1
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
4 May 2013

Dear ThomasOslo42, Thank you for coming back and staying with us a second time. Please joint our loyalty program because along with all the privileges membership brings from later this year and we will start offering Free Wi-Fi when you stay. Thank you again and hope to see you soon. K Collins. More

East Hartford
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 29 April 2013

Just returned from another stay at the Mayfair Holiday Inn in London. As usual, the staff were friendly and efficent. A pleasant surprise was the newly redecorated room. It was clean, bright and cheerful. The room update made a very good hotel, with a great location, even better.

Was this review helpful? Yes 1
See 4 more reviews by Cthusky322 for London
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
4 May 2013

Hello Cthusky322, I am delighted that you found your repeat stay with us "Even Better". We value above all the guests who come back to us repeatedly because in so doing they demonstrate that we are getting it right and offering a pleasing experience. Thank you very much K Collins. More

Motherwell, Scotland
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 29 April 2013

I stayed here for 2 nights last weekend and the location was great for shopping, near the tube and good places to eat. What was really disappointing was some of the staff. Bar staff were very slow and ignorant specially the small older women. I heard her say to a guest I can't deal with you at the moment I... More

Was this review helpful? Yes 1
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
4 May 2013

Dear wellwellsuperwell, It is quite regrettable that our staff's performance disappointed you and for that I am very sorry. I intend to speak with the restaurant and bar manager and expect immediate action because the conduct you described is far from the standard we expect. Thank you for bringing this to my notice. Regards K Collins More

Washington, District of Columbia, United States
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 April 2013

A near perfect location for seeing London. The Tube from Heathrow leaves you off across the street and unlike many stations, Green Park has elevators (lifts). Many dining options in the neighborhood. The rooms a spacious with lots of closet space and heated towels.

Was this review helpful? Yes 1
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
4 May 2013

Hell Joseph G, Thank you for sharing your experience of our hotel with others. I am glad that you enjoyed your stay. Please bear us in mind when you next visit. Regards K Collins More

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Additional Information about Holiday Inn London - Mayfair

Also Known As:
Holiday Inn London - Mayfair Hotel London
Holiday Inn London - Mayfair Hotel
Holiday Inn London
Holiday Inn Mayfair
London Holiday Inn
Holiday Inn London Mayfair
Address: 3 Berkeley Street, London W1J 8NE, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#215 Luxury Hotels in London
#297 Family Hotels in London
Price range (per night): S$294 - 608
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Holiday Inn London-Mayfair hotel is located in the heart of Mayfair, London's premier hotel district. With its unparalleled location on the corner of Piccadilly and Berkeley Street, the Holiday Inn Mayfair is ideally situated for your business or leisure stay. This Mayfair hotel is fully air conditioned and all bedrooms are equiped with high speed internet access. The traditional and tastefully appointed hotel is in close proximity to Green Park, Hyde Park,, the Royal Academy, Covent Garden, superb shops in Bond Street, Regent Street as well as many clubs, casinos and night spots. Oxford Street, Harrods, Buckingham Palace, London Eye, Theatres and the West End are all close by. Adjacent to the hotel is Green Park underground station which gives direct access to Heathrow airport and St Pancras International Station for the Eurostar. As well as mainline rail services from Victoria and the Gatwick Express. All Conference & Meeting rooms in this ideal central London location have natural day light and are equipped to cater for any event. Nightingales Restaurant offers modern British cuisine from light snacks to a full a la carte menu. ... more   less 
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Holiday Inn London - Mayfair
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