Found this hotel on a trip to London. I have since stayed twice more. The rooms are large for London, and the service is wonderful. The front desk will do whatever is needed to make your stay more enjoyable.

The hotel is in a fantastic location, felt the room upgrade was disappointing. As I am a ambassador member I got a upgrade but the cost for a standard room I would have been very unhappy, for a five star establishment only received bottled water one night of our three, not very good. The club lounge was very good, the... More

Very nice hotel, rooms and good A/C. A bit pricy food and drinks. Nice services that allow customers takining shower before the flight.

Excellent 2 night stay, the staff made it special,especially Batuhan Or guest relation manager and Beny the doorman,Batuhan recommended the royal afternoon tea as we were celebrating one of our party's birthday, which was great, we highly would recommend it, Room was clean,bed very very comfortable, waterfall shower great, would stay there again defiantly

One of the worst experience in london.Absolute rip off.Worst resturants and poor amenities.Aircondition does not work.Skyrocketing prices and indifferent staff.Come and stay if you want to get ripped off.

Everything about this hotel is excellent......the room was great.....afternoon tea was great.....but most of all the staff were the best I have had the pleasure to have experienced in any hotel anywhere in the world. The hotel is in a great spot in London for seeing the sights, close to the Underground, and walking distance to Oxford Street and many... More

I stayed at this hotel as I expected a double upgrade as a Royal Ambassador member of Intercon, but found it is not automatic, you have to insisit to get it. I had to insist as I had a friend travelling with me, and finally got it! The gym is not fully equipment for cardio excercises. Bottled water in the... More

Booked on the net, was upgraded by my IC Ambassador status. Great bed, luxurious bedlinens, good bathroom. Excellent service. Friendly bar men, good bar menu, and cold beers. Everything i expected and consistent with past stays. Window were openable.

We selected this hotel for the price and the location and that's it. It's well situated, if you are looking for a large Park lane hotel! The rooms are adequate but the bathroom was small but then it's central London! The staff were lovely and very polite. We spent a number of hours in meetings in the lounge areas and... More