Hotel is located a couple of minutes walk from High Street Kensington tube station so ideally placed for plenty of shops and restaurants. Rooms small but comfortable, although aircon seemed to have a mind of it's own and liked to blow hot and cold whenever it felt like.
Where the hotel falls down is on organisation, and the seemingly endless...
More
Dear Guest,
I wish to express my apologies for having experienced the mentioned issues during your stay at the Kensington Close Hotel. As we are undergoing major refurbishment, we find ourselves in a transition phase where, unfortunately, occasional technical issues with the aircon or new key and reservation systems may occur. For this I am truly sorry and would like...
More
I was stuck in London without accommodation, and I was lucky enough to find this hotel available for a good price. I'm not sure why this hotel doesn't have better reviews - sure, the hotel looks a bit out-dated with it's brick front, but the service and décor on the inside very much make up for it. The location to...
More
We arrived mid week to the Kensington Close Hotel. Unfortunately a coach full of guests arrived minutes before we did, we therefore waited 30 minutes to check in. Whilst this was not the fault of the hotel, when we did reach check in the service was poor. When I queried the price I had paid over the internet I was...
More
My young daughter and I stayed here at the beginning of June. I was wondering how it would be after reading some of the reviews, but it was just fine. We found the welcome to be friendly, staff professional, and room bright and clean. The shower was great, everything worked well, and it was quiet at night. We did not...
More
Stayed here for 6 nights. Check in was quick. Hotel staff are very professional. They give you a Wi-Fi code thats good for 12 hours. TV works sometimes. We are out all day so hardly use it. Room is clean and small. Did not use the spa or restaurant. A lot of cheap eats nearby. Check-out was smooth and fast....
More
Dear Guest,
Thank you for your lovely feedback on your recent stay with us at the Kensington Close Hotel. I am delighted to hear that you found our staff hospitable and professional who conducted a swift check-out. Moreover, I am pleased you took full advantage of our ideal location in the hear of Kensington close to many local shops and...
More
We recently spent 4 nights here & were pleasantly surprised after reading some of the reviews.
We were greeted by friendly helpful staff which was appreciated after a day negotiating the Metro & Tube. Our room was new & clean & the bed was comfortable. The bar staff were a breath of fresh air of an evening when we would...
More
Dear guest,
Thank you for taking the time to provide us with feedback on your recent stay at the Kensington Close Hotel. I am delighted to hear that your experience with us was a pleasant one and that our rooms, staff, and ideal location were all to your liking. In regards to your comment about the large crowds at breakfast,...
More
Proper hotel, highly recommended, great location, just 5 min. walking distance from high street kensington shopping district and tube location is well close, loved their food big time, nice and friendly staffs, clean as tight
Dear guest,
Thank you for your positive review on your recent stay with us as the Kensington Close Hotel. I am delighted to hear that our rooms, ideal location steps from the high street and, as well as our Full English and Continental breakfasts were all to your liking. I look forward to having you stay with us again in...
More
The room was clean, if small and the bed was comfortable. When we arrived it was to find that there was a planned power cut for 3 hours! Perversely, this wasn't accompanied by staff being obviously available to assist and mitigate the inevitable inconvenience. Fortunatley, we had only booked for one night. In the morning our attempt at a swift...
More
Dear Guest,
Thank you for your lovely review on your recent stay with us at the Kensington Close Hotel. I am delighted to hear that you found our staff hospitable and professional who conducted a swift check-out. Moreover, I am pleased you took full advantage of our ideal location in the heart of Kensington close to shops, cafes and High...
More
If you're looking for a place to stay in London, you should definitely consider the Kensington Close Hotel. Just a 2 minute walk from the High Street Kensington Underground Station, shopping (Gap, Mark & Spencers, H&M) and restaurants, you can't beat the location of this hotel. The High Street Kensington Station is just stops away from Notting Hill Gate, Westminster...
More
Dear guest,
Thank you for taking the time to write this positive and informative review based on your recent stay with us at the Kensington Close hotel. I am delighted that you felt our hotel was the perfect choice for your London stay, with all the local amenities just steps away including a variety of shops, cafes and the High...
More
We generally had a very positive experience at this hotel. The staff were friendly and always ready to help (although some of the friendliness wasn't sincere but that's OK). The room was nice and clean and new. We were given an upgrade and were happy with the room. Breakfast was Ok, but not amazing. We upgraded to the English breakfast...
More
Dear Guest,
Thank you for your recommendation and feedback on your recent stay at the Kensington Close Hotel. I am pleased that your room was to your liking and that you enjoyed our full English breakfast. In regards to the room-service tray cost and the discretionary service charge at the bar, unfortunately, these are standard service fees at most hotels....
More
If you own or manage Kensington Close Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
1,634 Reviews
1,364 Reviews
1,451 Reviews
