I stayed here in January when away for work. I booked a double room which was small but had everything I needed, such as Iron/Ironing board, hot drink facilities, TV etc. As I have seen mentioned before, I was on the top floor, and the water pressure wasn't great for the shower. There is parking on site, although it costs... More

This place represents excellent value when you can get the room rates right. Excellent location, 2 minutes from Queensway, with a lot of rooms overlooking Kensington Gardens. The hotel is furnished to a very high standard, without being over the top. However, first impressions can be worrying when approaching the hotel, as it is built above a petrol station and... More

Two things....the breakfast food was cold and the bed linen sheet did not reach the bottom of the bed which was very odd.

We stayed at the Thistle Kensington Gardens on our honeymoon April 2012. For first time travellers to London - with no experience travelling whatsover - the thistle is a great starting point. The hotel is in the best location - not only did the hop on hop off bus stop out the front of the hotel - we could walk... More

Nice hotel. Nice location. Nice breakfast. Very pleasant staff. However, what was classe a de-luxe twin was a very generous description. Water in bath/shower only tepid until we complained and suddenly it worked. Room safe did not work. Bathroom needs updating.

We stayed at the hotel as part of a theatre trip for my mums birthday. We were very impressed with the hotel from the moment we stepped through the door. The staff could not do enough to help you and everywhere was spotless. Our room was very clean and had an amazing view over looking the park. Bathroom again was... More

Stayed at the hotel for a theatre weekend and found it first class. From the moment we checked in, the staff were friendly and helpful. Rooms have been refurbished since our first stay two years ago and they were well fitted and very clean. We had a family room overlooking the gardens, but did not find the traffic or the... More

Stayed at this hotel for work, the location is great, right opposite the park and only a 2 minute walk to the tube station! Only one minor issue is that it can be a little noisy with traffic on the main road but not uncomfortably noisy. Staff were very friendly on arrival and departure, i checked out on a friday... More

Stayed here on a weekend break in April with my friend for the second time. The first time was last year and we thought it was so convenient as the tube station is just around the corner and the buses pass right in front of hotel.We specifically asked for this hotel again. We were in a room on the fifth... More