The lobby of this hotel is truly an experience. Amazing light box flooring, unique statues and interactive experiences made it fun, fresh and artsy. The room sizes are typical for London and the age of the buildings. However the modern rooms clean, bright and very classy. It made the size seem larger than it was. The beds were heavenly if... More

Hip and spacious entrance, good start. Unfortunately, our check-in went rather slow due to a combination of miscommunication with regards to the booking and a failing computer system. Also the receptionist seemed to have to check things with a supervisor several times. All in all, it took my friend and me at least half an hour to check in a... More

This hotel is in a great location, just around the corner from Marble Arch tube station and opposite the Marble Arch monument. Easy walking distance to the shops, transport links and great restaurants. It's only a five minute taxi ride form Paddington too. The Hotel reception is amazing and the staff were all very polite. After check-in we made our... More

Perhaps the best thing about the Cumberland is its convenient location -- around the corner from the Marble Arch stop on the tube and across from an entrance to Hyde Park. The lobby is artsy modern. My room 8047 -- 8th floor, double bed -- was fine. Odd that there were bath towels and hand towels, but no wash cloths... More

Service is excellent rooms are on the small side but are very well equipped free internet connection and tea coffee or chocolate available in room. Breakfast excellent . all round a very good hotel with good bars and restaurant

£140 per night and the room was dark and small. Fortunately I was only there for 2 nights. Humming air conditioning units kept me awake. Good location but I would not stay here again. Room service was the mot expensive I have ever had in London.

This hotel is just a few steps from the tube station and the customer service is of the highest standard I have come across in years. The front of house staff are welcoming, efficient and helpful and the hotel entrance is modern, fresh, artistic and spacious. My double room was very comfortable and jewel like. The room was very modern,... More

I recently stayed at this hotel for a work conference and the rooms were very good size as far as US standards compared to European standards. The entire hotel was clean and modern with a great atmosphere. Customer service was great all around, location was central to both historic sites and shopping. Overall I would put this at the top... More

Quirky set up in the reception area with various pieces of artwork scattered around. Room was comfortable enough but on the small side. Bathroom felt cramped. Was offered a room with a bath or walk in shower. I chose the shower but the layout in the bathroom just felt awkward. Staff at reception very polite at check in and check... More