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Grosvenor House, A JW Marriott Hotel

5.0 of 5
Park Lane, London W1K 7TN , England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #172 of 1,076 hotels in London
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932 reviews from our community

Traveller rating
    465
    285
    117
    48
    17
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Families
157
 
Couples
367
 
Solo
57
 
Business
239
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
England
Top Contributor
52 reviews 52 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

to be located in Park lane, with all the upmarket shops around, superb service, the way it should be, all Sir and Madam, everyone gets treated like Royalty with typical British style and unobtrusive service, the restaurants are excellent, rooms spotless, I could go on but the best way to experience it is to stay there

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See 2 more reviews by hallchr for London
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

My first time at this hotel. It's located very centrally to the tube and Hyde Park. Everything was impeccable, food, service, the room, room service. All aspects were excellent The only thing I would quibble about was the executive lounge. Apparently the hotel as done a package deal with some of the cruise lines that gives them access to the... More

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See 2 more reviews by Tudor A for London
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 12 June 2013 NEW

Have stayed at this property on numerous occassions but this is the last time. There are just too many better options. Both my partner and I are Marriott Rewards members since 1960s. Made reservation for room with King Bed, early check-in, close to elevators, and used membership points. Arrived on Saturday early afternoon and was directed to the Executive Suite... More

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Aberdeen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

Visited as a guest attending at work event. Staff were friendly and rooms were lovely more than adequate. Can't complain - standard hotel options and service - couldn't expect anything more. Room service was good and breakfast was plentiful!

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Somerton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

when we entered the hotel we were greeted by helpful happy friendly staff due to a mix up in our booking .we were given a suite at a reduced rate .the breakfast were excellent if you have any problems on your arrival just say ,and the staff will try and resolve any issues

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Potomac, Maryland
Top Contributor
100 reviews 100 reviews
39 hotel reviews
Reviews in 39 cities Reviews in 39 cities
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed 10 June 2013

We are long-term, experienced Marriott hotel customers with platinum status. We stayed at this particular Marriott about 6 years ago and chose it as a convenient and affordable way to spend 8-days of business and personal holiday in London. We found the hotel a bit less upscale this visit. While our room was upgraded from the original booking type, it... More

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See 10 more reviews by CarolJL1 for London
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 June 2013

Grosvenor House stays in my top 5 city Hotels. Good in all services. Perfect location. The rooms are quite big since I had 1 living room and a separe room aside. Nice restroom very british style. Outside at the carpark is just outstanding cars... I will recomend this place for Business.

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London, United Kingdom
1 review
2 of 5 stars Reviewed 9 June 2013

When I booked my reservation ~ [and subsequently needed to re arrange] my afternoon tea at the Grosvenor Park Lane,service was efficient and polite. When we arrived we were greeted half heartedly by the front of house person. Our waiter Machiel was polite , helpful & pleasant, but seemed to be extremely busy [looking after many tables], and once our... More

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Budapest, Hungary
Top Contributor
163 reviews 163 reviews
129 hotel reviews
Reviews in 99 cities Reviews in 99 cities
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 9 June 2013

This property is big. Meeting an english hotel employee will be fairly hard as everybody is from somewhere else. Stayed using my points. Ended up getting the smallest room. Complained. Got a bigger one. The executive lounge is big and breakfast/afternoon snacks are good. Sadly it was always over crowded. Mostly by americans. Location is good however you will still... More

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See 10 more reviews by GPeto for London
Pittsburgh, Pennsylvania, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 June 2013

I just competed 6 days at the Grosvenor House and I can't say enough bout the staff and location of this hotel. This JW property is conveniently located near Oxford St shops, and within walking distance of Harrods. We got upgraded and had a corner room. Very quiet and well appointed. There were many Americans at the hotel and we... More

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Additional Information about Grosvenor House, A JW Marriott Hotel

Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Address: Park Lane, London W1K 7TN , England
Phone Number:
Region: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#60 Romantic Hotels in London
#112 Business Hotels in London
#117 Luxury Hotels in London
#189 Family Hotels in London
Price range (per night): S$428 - 1,515
Hotel Class:5 star (5*)
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