since i visited many Hilton hotels in London , i was expecting same from Hilton dockland but it does failed, we stayed there for one night just to get-together with friends and our experience was terrible , during check in one of the receptionist asked me for my credit card for authorization and without asking or informing me the receptionist... More

Stayed here for a long weekend. Room that was originally allocated was very small especially since we had asked for a cot for our baby. After informing reception we were moved to another bigger room with no problems at all. Hotel staff were very helpful and accommodating and the breakfast and service was excellent every morning. Hotel was looking a... More

Had yet another stay at the Hilton London Docklands hotel. The staff are so friendly and helpful. Lovely clean big room overlooking the Thames, superb buffet breakfast as you would expect, including full english, omlettes to order, pancakes, fruit, yogurt, cheese, cold meats (turkey, ham, salmon) croissants, danish pastries etc. There's a regular complimentary shuttle ferry which takes you across... More

We stayed for one night to celebrate my husbands birthday, we dropped luggage off and was pleased to find we had a smoking room as requested, it was clean and a decent size but nothing special. got the free river boat to Canary wharf onto the west end for a show and returned at 7pm and planned a special dinner... More

Our family of three stayed for one night in this hotel. Our booking was originally for two people but we called in the week before our stay to increase it to three people and to ensure we would be able to park at the hotel. When we arrived there was a room for two and no parking and not even... More

I booked as a mystery hotel on lastminute. Good Points: Free river crossing added a nice touch; polite staff who were efficient at check in; clean rooms, great bed. Bad points: Small rooms, noisy, a cleaner who kept knocking on the door from 10am trying to turf us out, despite a 1200 check out! In conclusion, an efficient and good... More

Got totaly lost, hotel directions very poor, We use Hilton chain of hotels a lot, very flusterd when we arrived, staff were excellant, made me laugh, removed the stress of driving through London. As Hilton gold card member, did not know we got free Breakie, so Manager, had bottle of wine and chocs sent to room, we booked Dinner Bed... More

Attended a wedding being held at the hotel. The affair was well done. Had planned on staying two nights but because of flight cancellations ended up staying one night but still paying for two. I rented a car from Heathrow to travel to the hotel because I felt it would be the easiest way to travel with luggage and the... More

This hotel might as well be on an Island, the only practical way out by public transport is by Ferry, it’s not connected to the tube unless you take a bus first. Having said that if you are at this hotel for business the short ferry ride stops on the Canary Wharf estate, if you are going for leisure then... More