We recently stayed here as were going to a concert. The location was great but the hotel was not! We got lost trying to find the hotel so rang them to get directions, when I spoke to the man on reception he told me I could ask anyone on the street for directions and gave me the address. This was... More

i had booked 2 rooms for myself and my husband and for my sister and her husband, we where let in by the man on the reception desk (that was also the dining room) he sat down gave us our keys and told us where our room were, my sisters was 4 floors up and we were in the basement,... More

Definitely not to recommend!!! Stayed there recently for one night only and booked a double room on booking.com Pictures looked absolutely fine and it was a reasonable option just for one night but we were so disappointed. Ok the staff was friendly, lady who served the breakfast was very nice and breakfast actually surprisingly good but simple. Our room was... More

Booked a twin room (2 double beds) for three people through booking.com as we needed somewhere close to qpr ground on the Saturday night (football) (cost £92 b and b) this hotel spot location for anything located in shepherds bush including local theatre football ground bbc and local shopping centre. Checked in early and left bags for free. Hotel has... More

I DO NOT recommend this hotel. Visited for a friends hen weekend, we chose this as it was basic and reasonable. When we arrived we were told that we had not been given the room we had booked. We accepted this, once we had unloaded our luggage, the member of staff dealing with us informed us of why we couldn't... More

In spite I had my room reservation confirmed 2 days prior to our arrival by hotels.com, we (me, wife and 3 kids) were told by arrival from the man at the front desk that our reservation, that is our booked room was cancelled. The message was simply that our room was taken by others, or more specific the room had... More

So what are you expecting £102.00 for a room for 5 bed and breakfasrt in London !!! 5 girls on a Christmas shooping trip wanting somewhere to put our head down. We had the ground floor room on the front of the building. Pros - close to Westfield where you can shop and park your car for 24hrs in secure... More

Had to go to the sister hotel to get the key. We were down in the basement. Pokey little room. Breakfast finished at 9am on Sunday, so don't know how bad it was. No glass in room, but did have tea and coffee. Easy walk to Hammersmith Apollo though. Had to park on road nearby which was free at the... More

for business meeting i wanted a hotel next to kensington olympia, so paid a normal amount fot it. it is goud and clean hotel. check in took time but good room, i had a big room too which is nice, and i had good breakfast spreads. more continental choice then english but its ok. happy with it. just make check... More