Stayed here for two nights on business and I have no complaints! I received a free upgrade to a larger room, which was nice (some of my colleagues felt claustrophobic in some of the smaller rooms). The room was clean and comfortable and of a good size by London standards. The wifi works well throughout the building, which isn't something... More

Only my second hotel stay in a London hotel (after Park Plaza hotel) and the experience was great. Hotel pluses; 7 min walk to Vitoria station, 20 mins walk to Westminster (bridge st) with lots of cafés, bank machines etc on Victoria st, Great breakfast, great access to paid wifi, friendly and courteous staff. That said, I have a few... More

Just a 10 min walk from Victoria (if you know where you are going and roadworks aren't in the way) this hotel is nicely tucked away and overlooks Vincent Square. Biggest highlight for me was that my room (301 i think) overlooked the square and a cricket match was in progress so opened the french doors, stepped out onto the... More

We booked this hotel as it is only a 10 min walk from Victoria station where we were arriving into from Gatwick. It is located in a lovely square hidden off the main road with a cricket green in the middle, very quiet and picturesque. The hotel itself is very nice, the rooms are small and slightly old-fashioned but clean... More

My Mom and I stayed here for our second day in London after staying at their sister property near St. Pacreas. We were upgraded for free to a larger room with two double beds, it was comfortable and gorgeous. The staff was very friendly and ensured we had a wonderful stay. The concierge went out of his way to help... More

My wife and I booked this '4 star' hotel last year as we were coming to London for the marathon. I used a credit card at the time of booking to confirm the reservation. However, it was only when we were already on the train on our way down to London, that I received an email advising the room was... More

I recently stayed here on business for one night. Location was very convenient as I could walk to Westminster in 10 minutes. Reception staff were very welcoming on arrival. The room was clean and a good size for London, although the bathroom was small and slightly outdated. Breakfast was great, with attentive waiting staff. Good choice of buffet items to... More

Like everyone else, I stayed here because of the close proximity to Victoria station,This is not a boutique-styled anything; it’s a D-U-M-P! Old, dirty, and mismanaged!!! Very run down in every aspect. Sleeping in cramped car would be an improvement and far more sanitary.Breakfast was poor as the restaurant, no hot milk, the coffee was s... and the waitress have... More

We spent three nights and found the hotel rather run down with small bedrooms. Breakfast was extremely expensive so we skipped it and went to StarBucks a few minutes walk away. The staff tried but no one seemed to be in charge. The food in the bar was terrible as was the service. It was a pity and the final... More