We stayed at the Portland for two nights over the Easter period. Walking to the hotel we were a little wary as we thought the rooms were going to be tiny. The reception team were extremely courtious and professional. Storing our luggage as we'd arrived before the 3pm check in time and ensuring the correct tags etc were on our... More

We booked this hotel as part of a package with Air Malta for Maltese friends visiting us in the UK. After booking the deal we became a little concerned over the reviews, but we didn’t need to worry. Our Friends arrived in the UK and spent two very pleasant nights in London before travelling to stay with us in Brighton.... More

We were warned that the room we were in was small by the girl on checkout and we were offered a basement room but this was at the front of the hotel next to the road. What we didn't expect was a room so small that one side of the double bed was up against a wall! The hotel is... More

We stayed at the Portland for two nights for our wedding anniversary, We were greeted at the door by the Concierge who (even hough it was quite late) had a beaming smile and was a very friendly chap, While booking in we were given a free upgrade to an Executive room which was fantastic. The hotel was very clean as... More

This is the first time I stayed in this hotel becasue my usual hotel was full. I had a room in the basement (but it had a window out to the road so not dark). The room was large, the bed was fabulous, very comfortable with lots of lovely pillows and a soft duvet. There was even a little kitchenette... More

We booked into The Lancaster but were moved across the road to the Portland(part of the same chain) I was not suprised by this as a friend had a similar experience with the Grange chain previously. We had been upgraded and I must say had a fabulous room. A very large room with a seating area, very roomy bathroom and... More

A well-appointed and comfortable hotel. Fairly expensive, though. We were lucky to get a room for 4 nights having booked a place across the road, which turned out to be a filthy dump. Bedford Place is in a pleasant part of London and so convenient for tubes, buses and taxis, as well as for walking. We initially used the Hop... More

I hated every minute of my stay in this hotel, if you can really call it that! The hotel is a converted town house in a row of converted townhouses. This I didn't mind and thought that it might even make the hotel quite quaint, with traditional features. Check-in and out was fine. The staff, although overworked by appearances, were... More

Was very pleasantly surprised by this hotel. Its in a great location almost next door to the British Museum and a short walk to Soho, Covent Garden and Oxford Street. The room was very spacious and had good decor. It was much bigger than the usual london hotel rooms. I highly recommend this Hotel and the other sister hotels on... More