We stayed at the Westland on Saturday May 11th 2013 in Room 116. As we walked in,the reception staff was polite and friendly. All looked reasonable for an old hotel (did feel like we'd stepped into a time warp backwards though, quaint to say the least!) Then we stepped into the lift ..... Carpet on the floor AND walls. It... More

The Westland hotel is clean, comfortable, affordable, a great value in expensive London. We found the room to be large, quiet and comfortable. The hotel staff was very helpful with directions, especially with riding the transit system. The breakfast was very good....I don't understand why others would complain. After traveling through Ireland, Scotland and England for a month, we found... More

London Hotel prices are outrageous. Is it Greed or what? but they will be lucky to have a tourist industry after this year. Most other cities in the world put London to shame.Westland Hotel, Bayswater Road was the best we could do price wise at £150 inc Breakfast.Makes business meetings very costly.. Breakfast was very good and cooked freshly. Staff... More

In today's world, having wifi is pretty critical for the business traveler, as well as for regular folks who want or need to keep in touch. If you stay at this hotel, plan on paying ridiculous prices, OR try to jam everything into their "free" 10 minuets "per 24 hour period" OR go next door and steal wifi from the... More

We had high hopes for a lovely stay at the Westland as it was recommended by Rick Steves. The email exchange to book a room was very friendly as well. There was not a lot of rooms available and the last email exchange had us booked in as a double for the first night, a single (we would flip a... More

We suffered 2 days without hot showers, with hotel staff making excuses about the hotel being full. Wi-Fi only available through expensive plans, we had to sit on the balcony and scam the free Wi-Fi from the hotel next door. They moved us to another room and we finally had hot water. No AC, so it was quite muggy a... More

Stayed here in June for 1 night on a business trip. The room was dirty, as was my colleagues, and the bathroom was dreadful. The toliet seat was broken and dirt had gotten into the crack, it was gross. The bedding, thankfully, appeared clean. Breakfast was good, and all cooked to order. I wouldn't stay here again, as there are... More

My family and I stayed at the Westland Hotel recently on a family vacation. We were very disappointed with the Westland Hotel. The beds in the rooms were very, very hard and uncomfortable. We probably would have been more comfortable sleeping on the floor. The comforters were very old and had stains on them. We did not have hot water... More

From the other reviews it looks like it is hit or miss with this hotel. The location is excellent -- right across from Hyde Park and Kensington Palace and very close to the tube. Our welcome was cool, wi fi cost extra and the continental breakfast only included tea/coffee, juice, toast and jam. Our room was clean but in poor... More