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Comfort Inn Victoria

3.0 of 5
18-24 Belgrave Road, London SW1V 1QF, England (Victoria)
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Comfort Inn Victoria
Ranked #547 of 1,081 hotels in London
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315 reviews from our community

    Trip type
Traveller rating
    35
    127
    82
    35
    36
Date Rating
Montreal, Canada
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 8 May 2013

First of all, if you are reading this and already booked your room, I'm going to tell you EXACTLY how to get here from Victoria Station. They should put these directions on the hotel website, hint hint. Victoria Station is HUGE and this will save you a lot of time. When you exit the Underground, look for the arrows pointing... More

Was this review helpful? Yes 2
See 3 more reviews by Bunny7475 for London
Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 1 May 2013

I stayed three nights at the Comfort Inn, staying on the 1st floor. The room was quite big for what I expected to get based on previous reviews ;) Still big enough to walk around the double bed, bathroom was like an ensuite. I honestly think that if you are really concerned about having a large hotel room in London,... More

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Eastbourne, United Kingdom
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 24 April 2013

Reception very good -we were early but the receptionst did his best and allowed us to check in early. Room was very small enough space just to walk around bed. We paid for room with Choice Privelages points and was not sure if we were given this room because of this. On check out looked at other rooms and there... More

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See 3 more reviews by sussexray for London
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 April 2013

The hotel is in a great location and it is very close to Victoria staion(5 minute walk). We stayed at the hotel in late march for four nights and it was very cold in London and the room was very warm and cozy. We book a room for my family of four and the room was nice but very small.... More

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Glasgow, Scotland, United Kingdom
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 April 2013

We stayed there and have to say the hotel was perfect, we have had a few horrors while staying in London and this hotel just fit the bill perfectly. it's in a central location, it's pretty quiet - although the train station is pretty close and you can hear the trains coming and going, but so long as you are... More

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See 15 more reviews by Morven_30 for London
AbidaA_12, Social Media Coordinator at Comfort Inn Victoria, responded to this review
22 April 2013

Dear Morven, Five stars? Thank you for a lovely rating!! I have shared your comments with the team and they’re absolutely delighted that you enjoyed every aspect of your stay. We try to provide best accommodation for a reasonable price in the heart of the city. I’m glad it worked for you as well like it does for most of... More

Droitwich, England, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 8 April 2013 via mobile

Stayed here for two nights and the room was like a small box, hotel was small in general and the Georgian exterior is not reflected inside at all. Staff were really rude and unhelpful, they also took full payment on arrival which annoyed me, better place in London to be, location was close to Victoria train and coach station but... More

Was this review helpful? Yes 1
See 2 more reviews by Lisa H for London
AbidaA_12, Social Media Coordinator at Comfort Inn Victoria, responded to this review
12 April 2013

Dear Lisa, Thank you for staying with us. Payment methods are stated in the terms and conditions section on our website. The full amount is chargeable on arrival (depending on the booking type) but the payment is not processed without the guest’s agreement. I am sorry to hear the hotel and its customer service did not live up to your... More

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Massachusetts, US
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 April 2013

Nothing elegant - it would be in the class of a "business hotel" in Japan. Pros: - <$200/night! - 5 minute walk from the station, very convenient. - Staff was helpful enough - Breakfast was more than sufficient for my needs Cons: - Getting internet access was kind of a pain since you had to stop by the front office... More

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AbidaA_12, Social Media Coordinator at Comfort Inn Victoria, responded to this review
12 April 2013

Dear Guest, Internet access is not that complicated as you found to be during your visit. As you may have observed there is a direct dial phone in the room from which you can call the reception and make orders including getting an internet code. It is chargeable but we also provide complimentary Internet subject to the booking type. If... More

Maine
Top Contributor
51 reviews 51 reviews
48 hotel reviews
Reviews in 40 cities Reviews in 40 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 5 April 2013

The hotel is 5 minutes walk from Victoria Station; therefore the location is unbeatable, especially at the price. Next to the hotel is a pub that also serves nice lunches for Sterling 10. The hotel seems to be going through step by step renovation. Entrance and corridors as well as elevator are in great shape and nice design. So is... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn Victoria, responded to this review
6 April 2013

Dear Guest, Thank you for a detailed feedback and the images of the room. The location and the restaurants nearby indeed add glory to the experience. The hotel has recently been refurbished and we like to try new things occasionally to add décor to the place. We love it when our guests give us their ideas and suggestions from time... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 30 March 2013

Likes: Close to Victoria Tube Station. From Heathrow Airport after picking up your luggage, look for the underground station and take the Piccadilly line than change to Barcon Court and it will take you to the Victoria Tube Station. Hotel is less than 5 min walk from the tube station. Safe to walk at night. Buckingham Palace, Westminster Abbey, London... More

Was this review helpful? Yes 2
AbidaA_12, Social Media Coordinator at Comfort Inn Victoria, responded to this review
6 April 2013

Dear Susie, We appreciate all the comments and constructive criticism you’ve made regarding your stay with us. Although we strive for an extremely high standard customer service, your review tells me we need to try a little bit more. Please note that the room size in Central London is comparatively smaller than other areas around. But we also have different... More

Bournemouth, Dorset
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 27 March 2013

A friend and I stayed here recently and found this hotel exceeded our expectations. The rooms were nicely decorated and warm (which was a plus as it was freezing outside). It was spotlessly clean both in the bedroom and bathroom. The young female receptionist was lovely and a credit to the hotel. We were only five minutes from the coach... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn Victoria, responded to this review
6 April 2013

Dear Emmie, Thank you for taking the time to write a review regarding your recent stay. I’m very happy to read the level of service and the facilities of the hotel were to your satisfaction. Team Comfort Inn Victoria would like to thank you for the compliments and recommendation. And we all look forward to see you in June!! Till... More

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Additional Information about Comfort Inn Victoria

Also Known As:
Comfort Inn Victoria Hotel London
Comfort Inn Victoria Hotel
Victoria Comfort Inn
Comfort Inn London
London Comfort Inn
Address: 18-24 Belgrave Road, London SW1V 1QF, England
Phone Number:
Region: United Kingdom > England > London > Victoria
Amenities:
Business Centre Free Breakfast Free High-Speed Internet
Hotel Style:
Ranked #547 of 1,081 hotels in London
Price range (per night): S$235 - 370
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Comfort Inn Victoria. We are ideally situated in the heart of London just behind Victoria train station. Whether in London for business or pleasure we are sure we can accommodate all of your travelling needs. Our hotel is just a few minutes walk from Victoria underground, train, and coach stations. As well as being conveniently situated for your travelling needs, Comfort Inn Victoria is also very near many of London's main historical and cultural attractions. Our friendly staff is here 24 hours a day to help you with any queries you may have to make you stay with us as pleasant as possible. On behalf of the team at comfort Inn Victoria, we are looking forward to seeing you in the future. ... more   less 
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