The location of this hotel is brilliant! Close to Lancaster Gate and Paddington Tube stations this location proved a wonderful location to explore London. In addition buses will go past the door as another transport option. That's where the good review finishes, Our below ground room was sub standard and small, with a window and a very small bathroom but... More

Receptionnist unfriendly, small room no window, breakfast uneatable, wall is so small that you can here what the neighbourgh say DON T GO HERE. For 90 pounds a night there are plenty of other hotel with best quality.

My room was on the 4th floor, no lifts and small narrow staircase, fortunately I was carrying a cabin case, no way would I have got a large suitcase all the way up those stairs. The breakfast room is a joke, no matter where you sit, you have o move to let people pass or get out fom their table.... More

Booked à year in advance and got a lousy, small room in the basement with window towards the stairs and hallway.. Clean hotel, terrible breakfast that made us eat out every morning.. Staff okay but how much did we see them or need them? Our friends had à room on the 1st floor, twin room that was 5 meters long... More

This hotel wasn't the worst I've stayed in - the rooms were fine, quiet and clean. But staying in a hotel to me means more than that; it means a nice breakfast in the morning and I expected if not free, then cheap Internet connection. The breakfast was probably one of the worst hotel breakfasts I have experienced; white toast... More

I arrived at midnight, discovered I had to pay for my WiFi. After I paid I was told that, oh by way, the room that I have does not get Good reception and that I may have to use my phone in the lobby, which was what I had to do. The guy at the desk was very helpful in... More

The hotel is situated in a very handy area , near 2 tube stations and near Paddington train station. We were impressed with the cleanliness of the room and the bathroom. The man at the reception was very kind and changed our room on a lower floor when we requested. The breakfast staff always willing to serve with a nice... More

Do yourself a favour and give this place a miss. I now regret not consulting this website's reviews before deciding to book there. Although we didn't see any of the infamous cockroaches my wife spotted a "roach trap" placed in the hallway so clearly they do have "roach issues"! We had a room out the back below ground level which... More

For real? I stayed here about 7 years ago and it was the worst hotel ever, like something out of a movie. There was a cockroach in our room (and I see by other reviews here that they still have this problem). They blamed us for letting in cockroaches by leaving the window open (how else are we supposed to... More