I stayed here for 1 night as I was in town for business and I was a little disappointed with the hotel. I've not stayed in, but have visited the Malmaison in Manchester and Edinburgh, which are much nicer hotels compared with this. It is very dark when you first enter, and the empty "champagne bar" showed me that this... More

I stayed here as part of an event my company hosted, and if the hotel gave us any consideration for the huge amount of money we paid, it was NOT apparent. The hotel tries to be boutique, which means dark, tiny rooms, and uncomfortable beds. There were no umbrellas available. No scale available (to check my luggage weight). None of... More

Have to say, check in was an absolute debacle. Genuinely have no idea how there was so much chaos on what should have been a straightforward process. Room itself (eventually) was fine, typical London room (rather small and rather expensive!). Agree with other reviews around bed hardness, but that’s simply a personal preference. Was there for a wedding, which I... More

We stayed here for 1 night and being honest the place is a little tired, however it is due a refurbishment in August this year (2013) The food was excellent as was the staff, the only real problem was the beds are terribly hard, i'm a very well traveled businessman and have not slept in a bed like it, i... More

I very much enjoyed my week stay at Malmaison. We were welcomed by the front desk staff and were very quickly checked in to our room. As we were very tired we ate at the restaurant downstairs. The food was great! I would also highly recommend Sunday brunch as well. So, many choices and all of them tasty. The hotel... More

I love this hotel if needing to stay near the City. It's become a home from home for me, such a pleasant place to stay and an easy place to work also. The restaurant is also worth a visit although there's plenty of other options around, not least La Marche just next door. Rooms can be a bit pricey depending... More

Stayed for 1 night for a wedding and the room was excellent and facilities etc. The breakfast was very good with a wide variety of choice. Wish we had stayed longer!! We were allowed an extra hour for checkout with no charge which is most unusual. A very nice hotel.

Spent the weekend at the Mal for the 2013 FA cup final, took three rooms for a couple, two teenagers and my eldely dad. Excellent throughout, very good staff and breakfast was excellent - typical 'Mal' style. The square is free of traffic so no typical London noises to disturb us. Great bar areas.

I stayed here the night before my wedding, in the largest suite in the hotel (Square Suite) in order to ensure I had enough room for my bridal party to get ready the next morning. The staff were extremely helpful and I received a lovely card and cupcakes congratulating me on my wedding which was a very nice touch. The... More