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All 1,077 London hotels

Ibis London Excel Docklands

3.0 of 5
9 Western Gateway | Royal Victoria Dock, London E16 1AB, England (Docklands / Canary Wharf / Isle of Dogs)
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Ibis London Excel Docklands
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68%
Ranked #430 of 1,077 hotels in London
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651 reviews from our community

Traveller rating
    132
    279
    151
    52
    37
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Families
77
 
Couples
193
 
Solo
63
 
Business
168
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 18 June 2013 NEW via mobile

Stayed here for the location near 02. Asked for a top floor room looking over the river and that's what we got for a cheap room deal. Unbelievable! Room clean and tidy, comfy bed and great shower room. Staff very helpful and friendly. Breakfast great value for money. Took the cable car to the 02' great experience and value. Nice... More

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Manchester, United Kingdom
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

We were on a coach holiday so had no choice of hotel but this was a real find. We were lucky enough to get a room overlooking the water and could see the planes coming in to London City Airport. We could also see the cable cars going across to the O2. The hotel is minutes from the Docklands Light... More

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See 12 more reviews by M0n0r for London
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 June 2013 NEW

Great hotel, friendly staff and ideal location for travelling on the Cable Car to the O2 - take your Oyster card with you. A very tasty breakfast with lots of options. Very reasonable parking charges.

Review collected in partnership with Accorhotels.com

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
14 June 2013

Dear Ollie, Thank you for staying at ibis London ExCeL-Docklands. I am pleased to read that you had an enjoyable stay with us and experienced the amazing crossing on the Cable Cars to the O2. We look forward to welcoming you back in the near future. Kind regards, Brian Opauka More

Norwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 June 2013

Very clean. Very comfortable. Very Happy. Location very easy for O2 ( cable car takes you straight there ) and central London, DLR or boat from O2. Nice area lots to do but still not too busy. Good breakfast buffet and helpfull staff.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
14 June 2013

Dear Reviewer, Thank you taking the time to share your experience following your recent stay at ibis London ExCeL-Docklands. I am pleased that we met your expectations and that the staff looked after you during your stay. We look forward to welcoming you back in the near future. Kind regards, Brian Opauka More

UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 June 2013

I confess that my primary reason for selecting this particular hotel was because of the price. I was visiting The O2 for a late evening show and needed a nearby bolt-hole to rest my weary head afterwards. The location is great, you can use the cable car for direct access to The O2 (before 9pm) and it's not far on... More

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
17 June 2013

Dear DJH, Thank you for staying at ibis London ExCeL-Docklands during your visit to the O2. I am pleased to read that you enjoyed your stay with us and the staff looked after you during your stay and that we were able to allocate a room with views of the docks and the O2. Thank you for taking the time... More

Wellington, New Zealand
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 June 2013 via mobile

The hotel is a classic ibis, it's good value for money, the rooms are snug but clean, the breakfast is good there is parking and the DLR and jubilee line are a few meters away with all of central London mere minutes away. Only problem is if you are going to fly from London City Airport then it does require... More

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
14 June 2013

Dear Roobarb, Thank you for staying at ibis London ExCeL-Docklands. As a frequent user of the ibis network, I am pleased to read that we met your expectations. I do hope we will have the opportunity to welcome you back in the near future. Kind regards, Brian Opauka More

Lancashire
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 8 June 2013

Ideal location staying if going to the O2. Easy to check into. Rooms basic, but bathroom felt like a cubicle in a caravan. Breakfast was a bit of a bun fight - given loads of foreign students staying there. However, if you want to get to the O2 easily, use the Emirates Air Ride - £3.20 if you have a... More

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See 9 more reviews by Lancashirelass008 for London
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
14 June 2013

Dear Reviewer, Thank you for staying at ibis London ExCeL-Docklands. Please do accept my sincere apologies for the issues you encountered at breakfast and for the fact that you did not enjoy the ibis bathroom. I do, however, hope that we will welcome you back in the near future. Kind regards, Brian Opauka More

Rochdale, United Kingdom
1 review
5 of 5 stars Reviewed 8 June 2013

Great Service, clean roms, good breakfast and evening meals. A 5 minute walk from the Emirates Airline Cable Car and 5minutes from the Entrance to EXCEL. An hour from the centre of London by DLR. Slight downside is that is underneath the flightpath of City Airport but didn't experience any nightflights in my 2 nights there and room is well... More

Review collected in partnership with Accorhotels.com

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
14 June 2013

Dear Taras, Thank you for staying at ibis London ExCeL-Docklands. I am pleased to read that we met your expectations during your stay. Thank you for taking the time to share your experience and I do hope we will have the opportunity to welcome you back in the near future. Kind regards, Brian Opauka More

Braintree, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 7 June 2013 via mobile

Stayed here for two nights room was guite small but ok . Shower was very good and plenty of hot Walter. Must say I did not sleep very well matriss was a bit hard for me and the rubber sheet had to come off . The breakfast was amazing food was hot and there is plenty of choice . I... More

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
14 June 2013

Dear Rob, Thank you for staying at ibis London ExCeL-Docklands. I am sorry to read that you did not find the newly installed beds comfortable. Please allow me to express my sincere apologies. I am pleased that you enjoyed your restaurant experience. I sincerely hope we will have the opportunity to welcome you back in the near future for your... More

Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed 7 June 2013

Chosen for the location - next to the Excel Centre - and cheap price. Pleasantly surprised by the quality of the place and really excellent customer service from all the staff. Also v comfy bed. Tiny but entirely functional bathroom cubicle - but had already been warned so was expecting this.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review
14 June 2013

Dear Reviewer, Thank you for staying at ibis London ExCeL-Docklands. I am pleased to read that you enjoyed the ibis product and that the staff looked after you during your stay. I do hope we will have the opportunity to welcome you back in the near future. Kind regards, Brian Opauka More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(12)
  • City airport(9)
  • Rooms are clean(5)
  • Jubilee line(5)
  • DLR station(4)
  • ExCel Centre(4)
  • Restaurant food(4)
  • Royal Victoria(3)
  • Budget hotel(3)
  • Canary wharf(3)

Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Phone Number:
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Amenities:
Pets Allowed Restaurant Wheelchair access
Hotel Style:
#50 Best Value Hotels in London
#358 Family Hotels in London
Price range (per night): S$88 - 245
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available. ... more   less 
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Also Known As:
Accor London Excel
Ibis London

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