Used this hotel while at an exhibition in Excel. Very good rooms (I was kindly upgraded to a suite), good breakfast and friendly staff. Would also recommend this hotel for short breaks to London as it is 5 minutes walk from DLR station.

It's sadens me to see reviews of 'grotty' & 'poor service' with 'rude staff' I sometimes wonder what sort of people are staying here. Maybe those with white sticks? There is NO WAY this hotel is grotty in any way! The staff are exceptional. We checked out in the morning and were planning on taking a walk up to the... More

Extremely HARD beds and pillows (I take my own pillows) The bed was so hard that I felt like I was sleeping on a wall and I was going to fall off. The Ramada in Bristol is the same. We booked into the Ramada because it was the only place with vacancies in the Docklands London. I will never stay... More

The rude front desk personnel destroyed my 3 nights at Ramada Docklands. They over charged my stay, claimed that they didn't do any thing wrong and became very rude when I complained. These "Russian" girls should be sent on training! I don't know if they was trying some "trix" because when I ask to talk to the front desk manager... More

Stayed here on busines on 1st May for one night. Hotel itself was OK, although on first entering the room there was a smell as if someone had been smoking in it, that said however I never noticed the smell again so must have got used to it. Had a meal in the hotel restaurant which was fine, breakfast was... More

I stayed in standard room. It was comfortable stay. The room was rather spacy. There was not only double bed, but also couch. In the room, you could make hot beverages like hot tea and coffee. I had a airport view room. It was a advantage for me, to see traffic on London City Airport. Although airport was just behind... More

Suite had 2 rooms one with a spacious lounge, sofa bed. Little kitchen and dining table. Location 5 mins to dlr. Loads of parking at the weekend. Great value £135 bb 2a 2 children. Breakfast was ample. Little touches like an early check in and children's goody bags heightened the experiance. V good reception staff. Restaurant staff and chef at... More

Been a few years since last review. Increase in rating reflects the fact that an upgrade to a Suite provides a very nice living area with good TV, sofa, chairs, dining table, fridge and small kitchen area as well as a separate bedroom (also with TV!). Whilst showing a few small signs of age my suite was clean and comfortable... More

Exactly what it says,top hotel,good food and very friendly. A first class visit with no issues. We even had time to take a walk around outside which is clean relaxing and just away far enough from the big city.We would recommend this hotel to anyone. The rooms are spotless well proportioned and relaxing. A night in the City by train... More