We arrived at this hotel after a 5-10min walk from Vauxhall Station. We got to the hotel at 14:00 ( check-in time) to be told our room wasn't ready, I thought this was quite disappointing considering it is a higher quality hotel. I've stayed in lots of cheap travelodges and Premier inns and never had to wait to check-in. Anyway,...
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My son and I both thoroughly enjoyed our stay at the Hotel and have no complaints.
I thoroughly enjoyed the 12 days accommodation, the rooms were comfortable and in good order and the Staff were courteous and most helpful.
I particularly enjoyed the character of the Head Porter who exceeded his duty in providing maximum customer service.
I shall be...
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Dear Guest ,
Thank you on behalf of all the team at The Park Plaza Riverbank Hotel for reviewing our property following your stay with us.
Such reviews that highlight the way in which the team carry out their day to day duties, in such a professional manner are viewed with great pride by the Management.
We look forward to...
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good location nearby all london famous place like the bigben , oxford street , and the london eye , i really recommend to stay here!
Dear Guest ,
May I take this opportunity to thank you for taking the time to post such a positive review following your recent stay at The Park Plaza Riverbank Hotel London.
As stated the location is ideal to discover all that London has to offer, and we look forward to welcoming you back again in the near future should...
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My husband and I only had a short time to see all the sights and sounds of London so we wanted a hotel close to the city centre but without the expensive cost. This hotel was perfect - close to Vauxhall tube station and a 10 min walk to Westminster Bridge. The hotel looks out over the River Thames with...
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Dear Guest,
Thank you for posting such a positive review following your stay with us.
We are truly delighted that you made the most of your time in London and that you found the Hotel facilities, location and staff outstanding, it makes me very proud that you will be recommending us and I will most certainly share your feedback with...
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Clean, modern, well appointed hotel. Particularly good location for London Eye & Southbank. Rooms as you would expect of a 4* rated hotel, with bath and a seperate shower. Staff were polite, helpful and friendly. Vauxhall tube 10 mins walk. London Eye & Waterloo are a pleasant 20 mins stroll along the side of the Thames, with the Houses of...
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Dear Guest,
Thank you for your positive review and your kind comments on the hotel, location and staff.
We are thrilled that your stay with us was enjoyable and look forward to welcoming you back when your travels bring you back to the area.
Best Regards,
Natalie Nieto
Senior Guest Relations Manager
Park Plaza Riverbank
18 Albert Embankment
SE1 7TJ...
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I am currently staying at this hotel and have been very happy with it thus far. Rooms are clean and modern and as for the location, I personally think its great. Right by the river and not far from anything and that is even though me and my partner arent avid walkers. Very nice!
Dear Serifa,
Thank you for reviewing Park Plaza Riverbank while staying with us, we are truly delighted that you are enjoying your stay and would like to thank you for your fantastic comments,
Please feel free to contact a member of our team or myself directly should you require any assistance,
We sincerely hope that you enjoy the rest of...
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Room 339 sits on top of a lift motor room so anyone other than heaviest sleeper will not get much sleep. Getting to it is more difficult than most, probably a taxi for majority as a good walk from Vauxhall on Victoria Line and further from Westminster. Facilities ok but a bit shabby considering reasonably new hotel.
Dear Guest.
Thank you for reviewing The Park Plaza Riverbank.
We sincerely hope that overall your stay with us was enjoyable, In the future please do not hesitate to contact a member of our team should you have any concerns and we will ensure that a suitable solution is provided and you do a have a wonderful stay.
We appreciate...
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A great hotel, if a little dark and airless - though this does produce a very dramatic effect after dark, particularly around the bar area which becomes quite funky. The drinks are somewhat expensive however (double measures standard) with service charge on top.
Good sized comfortable rooms, some with adjoining doors, so great for a sociable overnight stay with friends...
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Thank you for your fantastic comments following your stay with us.
We are glad to hear that you found the hotel to your expectations and that you had an enjoyable time while staying with us.
I will address all your comments with the respective departments for review and action.
We hope that we will be able to welcome you back...
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Superb location with excellent views from some of the rooms. My room was small but perfectly formed with a very good standard of appointment and cleanliness. My room enjoyed a side view of the Palace of Westminster and the River Thames. Bar and Restaurant were more than adequate if a little pricey, but choice of beers, wines and spirits was...
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Dear Guest,
Thank you for posting such a lovely review about your stay with us.
It is always good to receive such positive feedback from our guests and I am very glad to hear that you enjoyed the views from your room and the choice of drinks available in our Chino Bar and Restaurant.
Thanks for the excellent feedback about...
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