I visited this hotel on 19th May for one night. I have to say the location is excellent. We had an executive room which had a balcony overlooking the Canal. The room was very large and stylish, lovely bed and lots of storage space. Bathroom also well laid out and plenty of products to choose from. Checking in and out...
More
Even thought I have yet to stay at Holiday Inn in Brentford, but I did have on number of occasions lunch there. The menu is quite good and for the price, quality and service was great. Friendly staff! I will try to stay there on my next visit to London and will report back on the accommodation.
Dear Basil F,
Thank you for your 5 Star review on lunch at the Holiday Inn London - Brentford Lock. I am pleased to hear that the high standards of service, quality and friendliness of the team along with our menu exeeded your expectations.
We look forward to welcoming you back to the Holiday Inn London - Brentford Lock the...
More
Stayed here for the fa cup final. Really nice and made my trip enjoyable despite the mighty reds not picking up the trophy. Highly recommended.
Dear Alofbag,
Thank you for taking the time to post your 5 star review. Indeed the mighty reds were robbed of extra time...YNWA
We look forward to welcoming you back to the Holiday Inn London - Brentford Lock; the next time the reds are at Anfield South
Kind regards
Colin Rice
More
If the business takes you to Brentford, this would be a very good choice. Try to get a room with canal view! Rooms are spacious and clean. A bit spartanian, but all key amenities are there – especially if you’re on business trip (though would expect more comfort if purpose is different). Staff is very welcoming and at service –...
More
Dear Milutin D,
Thank you for taking the time to post your 4 star review. I pleased to hear that my team, the cleaniness of the hotel and breakfast on the terrace were all highlights during your stay.
We look forward to welcoming you back to the Holiday Inn London - Brentford Lock the next time you are visiting
Kind...
More
Stayed on a two night business trip , immediately welcomed by staff on arrival ,even though this is a chain it felt they meant it .
Rooms of a reasonable size and cleaning of a high standard ( I also left an expensive peice of jewellery out whilst I was at meetings - and it was still there on my...
More
Dear Trinitraveller963,
Thank you for taking the time to post your review. I am pleased that the cleaniness of the hotel and friendliness of the team were highlights during your stay and that the honesty of our house keeping team exceeded your expectations
We look forward to welcoming you back soon to the Holiday Inn Brentford Lock.
Kind regards
Colin...
More
My wife and I stayed at the hotel during our trip to England and it was great! The staff was incredibly helpful and always went out of the way to help us. The location was great as it only took us about 20 minutes on the tube to get to London. Hotels in London are very expensive and this hotel...
More
Dear Spatel 405,
Thank you for taking the time to post your 5 Star review. It is a pleasure to hear that we are a great hotel our guests love!
We look forward to welcoming you back to the Holiday Inn London - Brentford Lock; in the not too distant future.
Kind regards
Colin Rice
More
Stayed at Brentford Lock almost to a year since our last stay. Still fine. Spacious room (for 2 adults and one teenager) -my request for a high floor on the canal side wasn't met. Breakfast was good if unspectacular. Took my car this time and parked in hotel car park. No problems getting a space - car park was less...
More
Reviewed 20 April 2011
Dear Tricky Trotter,
Thank you for taking the time to post your 4 star review. Thank you for your continued custom, we look forward to welcoming you and your family back again in the near future.
I would also like to take this opportunity to support your comments regarding parking and to ask our guests to consider other guests when...
More
Good quality Hotel at reasonable price.Reception was excellent and Depak should get a special mention for his assistance.Our room was very clean and was ready for us even though we were early.Breakfast was good and the staff very attentive.We had a good nights sleep before our long flight.The front desk arranged a taxi for us and it was on time...
More
Dear Robbo44Melibourne,
Thank you for posting your 5 Star review. It's great to hear that the quality and service of my team, B/Fast and the cleanliness of the hotel all exceeded your expecatations. I am sorry to hear was not to your taste... On your next visit please ask about the new Spring/Summer menu...
We look forward to welcoming you...
More
This hotel is within 15 minutes drive to Heathrow and 20 minutes drive to downtown London. Nice neighborhood with a good pub across the street with excellent food. Didn't try the hotel food this time. The hotel has been renovated within the last few years and it looks great. The rooms were impeccably clean and the staff was helpful. They...
More
Dear Gabriel M.
Thank you for taking the time to post your 5 star review. It is great to hear that my team, the cleanliness and refurb were all WOW's for your stay and that we were able to help you make the most of your site seeing in London.
We look forward to welcoming you and your family again,...
More
The hotel offers a decent size room with a nice bed offering soft and firm pillows. Internet access in the room requires a voucher or separate credit card payment, which always is funny in a business hotel according to me. It should be inclusive.
The hick-ups:
1. Room service did not pick up the phone, although I tried 3 times...
More
Dear FlyingDutchmen73,
Thank you for taking the time to post your review. I apologise for the small hick ups that you have experienced during your recent stay. We look forward to welcoming you again next week. My Night Manager and team on duty can be contacted at reception any time throughout the night. should you need anything at all, including...
More
If you own or manage Holiday Inn London - Brentford Lock, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
176 Reviews
1,451 Reviews
218 Reviews
