I stayed at Hotel Cavendish who 'SELF ACCLAIM' themselves s a 4 star hotel. I complained, but they refused to allow me to speak to the manager. They then refused to refund me the night I did not stay, so I warned them that I was not going to be messed with, but that didn't sway them. So, I went... More

To be avoided at all costs as we had the same experience as the gentleman from Cardiff (CardiffCymrocymraeg) in May 2012. Trading Standards and solicitors and credit card company are all on the case. DO NOT BOOK THIS HOTEL BY MISTAKE. We made the mistake of believing what was on the website but the reality is truly unspeakable so much... More

The bed was awful. Springs protruding into my back. Some of the towels in the bathroom were stained. You couldn't run the shower for more than 1 minute before it flooded (as the plug hole was blocked). The TV only had a few of the channels tuned in (had to balance on top of the sofa to retune on the... More

I was given room 203. As I opened the door, I actually thought I had walked in to a cupboard. You could not swing a cat in this room! I have seen bigger rabbit hutches. I am serious! See my photos! Being 6' 2" I need a decent size bed. This one i could not fit in to. The room... More

This hotel is only about a 5 minute walk from Picadilly Circus which puts it in a really good location. The hotel itself was very clean and comfortable and the service was good. Breakfast was good as well. We only stayed here for one night and didnt eat here in the evening but everything that we saw was of a... More

close to underground, in a quiet street. near to many cafes, good to breakfast. You can go to almost places on foot.

i stayed one night at the cavendisch in Gower street, close to the St Pancras Eurostar terminal. the hotel takes advantage of this presence to charge about 200 pounds per night. for that price you might expect a lot but it's an awfully dingy, smelly place. it reeked of cigarettes in my non-smoking room. everything was dirty, and the matress... More

My colleague booked this over the internet, and it looked OK in the pictures......when we turned up, it was very different in reality......worn out carpets, dirty marks all over the walls, and an "unusual" smell. Although they offered alternative rooms when I said the original rooms weren't acceptable, these were still well below standard....and it's not as if we were... More

I stayed at this hotel last minute and it wasnt cheap. It was dirty, no propper bedding, the public areas vere tired and worn. Staff not interested in helping and showed lack of concern for customer anxiety, yet it felt like they were embarassed. I stay in London every week and this hotel is not worth the stars or money.... More